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Billing plans and subscriptions

jhunpyo
Listener

hi, I wanted to cancel my annual subscription billing next year and I click the wrong one and my plan change to monthly subscription. How can I change my plan back to annual? please help me with this problem?

1 REPLY 1

Mr_Zoomtastic
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @jhunpyo

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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