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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Billing Issues

Godsanointed
Newcomer
Newcomer

‎2023-10-02 05:50 PM

I am been billed almost 3 times the amount i agreed for my Pro Package. How can i rectify this

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-09 10:14 AM

Hey @Godsanointed I would first suggest looking into the following Knowledge Base articles on Understanding your Zoom invoice and Understanding your charges. If you have further questions I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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Zoom Community Moderator
he/him/his

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