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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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Upgrade to Zoom Pro

Annette6
Newcomer
Newcomer

Annette6_0-1696847702018.png

I am trying to upgrade to Zoom Pro.  The comment in the pink box says it does not accept my currency, even though I am UK based and pay in GBP.  Also can I pay monthly as this is easier for me.  I tried to call support only to be told it does not recognize my Personal Meeting ID or host key.  I am so frustrated right now and at the end of my tether!  I could cry!!!!!! I am holding a 4 week online laughter yoga course starting on 20th October and Zoom is putting so many obstacles in my way that I am on the brink of cancelling my account completely!  Can I just upgrade, pay monthly and not be treated like a number?

1 REPLY 1

Vargore21
Newcomer
Newcomer

I am having the same issues and would welcome any feedback if you have been able to get resolved? Thank you.