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Billing Issues

Godsanointed
Newcomer
Newcomer

‎2023-10-02 05:50 PM

I am been billed almost 3 times the amount i agreed for my Pro Package. How can i rectify this

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-09 10:14 AM

Hey @Godsanointed I would first suggest looking into the following Knowledge Base articles on Understanding your Zoom invoice and Understanding your charges. If you have further questions I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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Zoom Community Moderator
he/him/his

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