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2023-04-27 06:44 PM
I made the payment for an annual subscription on April 12th in India. It was not reversed and yet my account was downgraded to Basic. Who do I speak to or how do I fix this?
2023-05-04 09:13 AM
Hi @ovalcrew you can go to https://zoom.us/billing/plan to see your current plans. You can edit and assign the license as an Owner or Admin with permissions, to the user or yourself from https://zoom.us/account/user#/
Let me know if that helps!