Billing Issue - Who Do I Speak To

[ovalcrew]

I made the payment for an annual subscription on April 12th in India. It was not reversed and yet my account was downgraded to Basic. Who do I speak to or how do I fix this?

[RN]

Hi @ovalcrew you can go to https://zoom.us/billing/plan to see your current plans. You can edit and assign the license as an Owner or Admin with permissions, to the user or yourself from https://zoom.us/account/user#/ 

Let me know if that helps!