cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

All meetings disappeared today!

ShantaGabriel1
Newcomer
Newcomer

‎2023-07-12 10:09 AM

I have a pro-plan ( $15.99/mo) and have been using Zoom for 4 years.   I have had scheduled recurrent meetings until August 31. Today they all disappeared.  My account does not show at all even though i could log in.  About one year ago I changed the email and when i try to log in to that account they say I need to change the password because it may have been compromised so they are sending a code to change it. However it only has a 10 minute life and it does not come to my old email fast enough to change login info.

 

I don't know who to talk to and cannot get tech or billing support. Thank you Shanta

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-07-12 12:34 PM

Welcome to the Zoom Community, @ShantaGabriel1.

 

Please see this post I wrote earlier today:

https://community.zoom.com/t5/Meetings/My-Meetings-Recurring-Meetings-Are-Gone-The-answer/td-p/12823... 


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes