Community Champion Spotlight | May 2025 - Meet Jake!

[Bri]

The Zoom Community Champion Program was established to recognize and celebrate the amazing work done by Zoom experts within our community. This month, we want to spotlight one of our Zoom Community Employee Champions, @jdott16. Jake joined the community in August 2021 and has been a Community Champion since 2024🥇

What do you like best about being a Zoom Community Champion?

What I like most about being a Zoom Community Champion is that the program is open to anyone who enjoys working with the Zoom product who wants to help others with any issues they may have with any part of the Zoom product. There are many ways to troubleshoot an issue, and there are many avenues a person can take to fix issues they run into with computer programs. The Zoom Community Champion Program distinguishes a person who likes to help out a community of online and product users. The program assists users who utilize Zoom and gives people more ways to engage with other users who use Zoom. I would recommend joining the champion program especially if you utilize Zoom frequently because the program is a great network of people who are dedicated to assisting the Zoom product be the best product it can be. When it comes to technology, it is constantly adapting, changing, and improving. The Zoom Community Champion Program works to bring the constantly improving technology of Zoom to any and all users who are utilizing Zoom product ⭐

How would you describe the Zoom Community in a few words?

Engaging 🤝

What is your favorite Zoom product and why?

I believe that my personal favorite Zoom product is Zoom Meetings. I know that there are many other products that Zoom offers for end users looking for just about anything from a SaaS company nowadays. Without Zoom Meetings I would not be in the position that I am in today. When I started working for Zoom over 5 years ago, I was in Zoom meetings daily with fellow teammates engaging in troubleshooting, and keeping a sense of community when everything was locked down. Zoom Meetings kept me sane during this tumultuous period of history, and I learned what I know today about Zoom through the basic Meeting product. There are a lot of other really cool features that have grown and developed in my tenure here, but I will always be thankful for and appreciate Zoom Meetings over anything due to how easy and user friendly the product was (and continues to be) when I started 🤓

What's a fun fact you'd like to share?

Even though I am a Support Escalation Specialist and live behind my computer for 8 hours a day 5 days a week, in my off time I truly enjoy watching my family grow, participating in family events, building things with my hands, and Brazilian Jiu Jitsu. I am as involved as I can be in my children’s and wife’s life; I am an assistant coach for my son’s soccer team as well as my son’s Jiu Jitsu training. My life outside of work is what defines me, and my family will always come first. Of my personal achievements that I am most recently proud of is that I am a purple belt in Jiu Jitsu and was promoted by the UFC legend Royce Gracie himself. I believe that being able to defend myself and my family as a husband and father is something that any dad should feel responsible for, and I take that seriously. My family keeps me going day in and day out, and I would not be the man I am today without their direct and daily impact they will always have on my life 💙

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 🏆

[alexisbrown]

@jdott16 we are so grateful for all of your contributions on the Zoom Community!!! You are a true star and invaluable to this community!