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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

account access

massachusetts1
Explorer
Explorer

‎2024-06-19 07:49 PM

Hi,  I have Zoom Workplace Pro for occasional one-on-one meetings for 4-5 years. That's it.  Just me. Not a company.

I use Zoom with Google browser.  Suddenly today (6/19/24) I cannot sign-in.  I enter user and password and then it just cycles on same page.  Doesn't go to next page or sign-in.   I don't receive any explanation or error code or anything to explain this.

I never use Bing browser but did now and it does allow me to sign in.  But I need to stay with Google browser.

Can you advise?

And I really prefer not to delete all my passwords to all saved sites.

 

By the way, there isn't a Board  or topic for this basic question and having difficulty posting this question as a result.  Why is this so difficult?

Please contact me.  Thank you.

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massachusetts1
Explorer
Explorer

‎2024-06-19 07:51 PM

Hi,  I have Zoom Workplace Pro for occasional one-on-one meetings for 4-5 years. That's it.  Just me. Not a company.

I use Zoom with Google browser.  Suddenly today (6/19/24) I cannot sign-in.  I enter user and password and then it just cycles on same page.  Doesn't go to next page or sign-in.   I don't receive any explanation or error code or anything to explain this.

I never use Bing browser but did now and it does allow me to sign in.  But I need to stay with Google browser.

Can you advise?

And I really prefer not to delete all my passwords to all saved sites.

 

By the way, there isn't a Location, Board  or topic for this basic question and having difficulty posting this question as a result.  Why is this so difficult?

Please contact me.  Thank you.

0 Likes