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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Ödeme Planı Hakkında

Çağla
Newcomer
Newcomer

Merhaba, zoom üyeliğimi ücretsiz üyelikten bir üst segmente yükselttim ve bu esnada aylık faturalandırmayı seçtim. Fakat yine de 129 Euro olarak ücret hesabıma yansıdı bu durum da bana gerçekçi gelmedi. Bu sebeple kuşku duyduğum için iletişime geçmek istedim. Aylık faturalandırma seçmeme rağmen yıllık ödeme mi alındı benden?

2 REPLIES 2

alexisbrown
Community Moderator | Employee
Community Moderator | Employee

Hi there,

 

Thank you for using the Zoom Community to seek support. To receive assistance on any billing inquiries, I encourage you to log a support ticket with our billing and accounting to help you with your unique use case.

 

https://support.zoom.us/hc/en-us/requests/new

 

Thank you,

Alexis

Selda1
Newcomer
Newcomer

Merhabalar, aylık paket aldım. Ama hesaptan bu ödeme 2 kez çekilmiş.Yardımcı olabilirseniz sevinirim.