cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Account Plan

paul_pc
Newcomer
Newcomer

‎2023-10-16 12:20 AM - last edited on ‎2023-10-20 12:33 PM by Community Moderator | Employee

Hello,


I was invited to a Pro plan , However my Zoom account still shows "BASIC", even while creating a meeting I'm still notified that I can only do 40 min max. When I try to upgrade my plan from Basic to Pro I find that I'm already in the Pro plan.
Please let me know what I can do

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-20 12:35 PM

Hey @paul_pc you will need to reach out to the Owner on the account to Assign a Zoom license. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes