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Temb04
Newcomer
Newcomer

‎2023-10-14 07:16 AM - last edited on ‎2023-10-20 09:48 AM by Community Moderator | Employee

I'm trying to upgrade to a zoom Pro account but its coming up as a business account and requiring me to provide company name and VAT information. Please advise.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-20 09:50 AM

Hey @Temb04 suggest looking into the Knowledge base articles below: 

If the above KBs were not able to resolve your issue, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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Zoom Community Moderator
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