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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Temb04
Newcomer
Newcomer

‎2023-10-14 07:16 AM - last edited on ‎2023-10-20 09:48 AM by Community Moderator | Employee

I'm trying to upgrade to a zoom Pro account but its coming up as a business account and requiring me to provide company name and VAT information. Please advise.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-20 09:50 AM

Hey @Temb04 suggest looking into the Knowledge base articles below: 

If the above KBs were not able to resolve your issue, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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