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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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paul_pc
Newcomer
Newcomer

‎2023-10-16 12:20 AM - last edited on ‎2023-10-20 12:33 PM by Community Moderator | Employee

Hello,


I was invited to a Pro plan , However my Zoom account still shows "BASIC", even while creating a meeting I'm still notified that I can only do 40 min max. When I try to upgrade my plan from Basic to Pro I find that I'm already in the Pro plan.
Please let me know what I can do

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-20 12:35 PM

Hey @paul_pc you will need to reach out to the Owner on the account to Assign a Zoom license. 

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