About payment

[IAUIT]

Hi,

We made our payment, but we get an error that it has not been paid.

 Could you help please.

"Your account has an outstanding balance of $342.00 due. If you do not pay your balance you will revert to a Basic plan. You will lose access to all paid features and cloud recording. Click here to pay your outstanding invoice(s) or click here for chat."

[Patricia_B · Accepted solution]

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helped, please remember to click on the "Accept as Solution" button below.

[hammassoomro]

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@Patricia_B wrote:

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helped, please remember to click on the "Accept as Solution" button below.

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[hammassoomro]

Iam so exited of that thanks for giving me this platform

[hammassoomro]

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@hammassoomro wrote:

Iam so exited of that thanks for giving me this platform

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[hammassoomro]

how u will pay

[aksg87]

I think there is a bug as it says I have an outstanding balance and no invoice/balance at the same time?

[Luba-agape15]

Hey there! I can't find where to put my question? I have a question but can't find an option where to type...🙄 Thank you if anybody replies.