A previous manager in our company has left and account was associated with her log in.

[stephanie8]

A previous manager of our company has left, I am the licensee, but I need to delete here account and swap it with another managers email, but I don't have access to the old staff members account. How can I make this happen?Tks

[CarlaA]

Hi there @stephanie8 thank you for posting for the first time and welcome to the Zoom Community!

Please follow the steps outlined in this article to change the account owner. https://support.zoom.us/hc/en-us/articles/115005686983

That should help you get started 🙂

Let me know if you need any further assistance!