申請退款，刪除信用卡資料 delete credit card information

[kevin333]

您好

1.   已離開公司已久，後續發現自動續約並扣款
     請協助之後不需要使用線上會議功能，已取消訂閱並申請退款

2. 請刪除目前付款信用卡資料，此帳號不再使用這個信用卡付款

謝謝THX

[S_K]

Hello @kevin333,

Thanks for reaching out in Zoom Community! I understand you're trying to cancel your recently renewed subscription. If you are experiencing issues doing so, I recommend contacting Zoom Billing directly for assistance. Once your subscription is fully cancelled, you can delete your account, which will remove your credit card as well.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Account Management then Account Profile. 
3. Click Terminate My Account.
   
4. Click Yes to confirm that you would like to terminate your Zoom account. This will permanently delete your Zoom account.
   You will be redirected to the Zoom homepage and briefly shown a message that your account termination was successful.

Translation:

感謝您聯絡 Zoom 社群！我了解您正在嘗試取消最近續訂的訂閱。如果您遇到問題，我建議您直接聯絡 Zoom Billing 尋求協助。一旦您的訂閱被完全取消，您可以刪除您的帳戶，這也會刪除您的信用卡。

1. 登入 Zoom 入口網站。
2. 在導覽功能表中，點選“帳戶”
3. 管理 然後 帳號資料。
4. 點選終止我的帳戶。
5. 點選「是」以確認您要終止您的 Zoom 帳戶。這將永久刪除您的 Zoom 帳戶。

您將被重新導向到 Zoom 主頁，並將簡要顯示一則訊息，表示您的帳戶終止成功。