Products

After recent updateusing an iPad. The layout changed. Finding meetings was fine. Finding reoccurring classes or meetings was difficult. I did find them eventually under a new heading called my everyday meetings. The next time I went to start my reoccurring meeting that category was nowhere to be found. Now I’m back to square one. It’s very difficult to negotiate this layout. today for example I needed to copy and paste the meeting code and join the meeting rather than host it. This is ridiculous. when the meeting was finished the original layout appeared, and I found all of the reoccurring meetings at the bottom of my regular meetings. This is very frustrating that it changes so rapidly.Please help. 

Hello,I have a question regarding the limitations of concurrent meetings when using Alternative Hosts within the same account (organization).Our Current Setup: Scheduler: One dedicated "Admin" account (Licensed User). Meetings: Multiple online training sessions scheduled at the same time. Hosts: Each session is assigned a different instructor (each is a Licensed User in the same organization) as an "Alternative Host." My Question:With the setup above, is it possible for these instructors to start and run their respective meetings simultaneously?Since the "Admin" account is the original host (owner) for all these sessions, I am concerned about the Zoom limitation that prevents a single user from hosting multiple meetings at the same time. Does this limitation still apply even if different Alternative Hosts are the ones actually starting and conducting the meetings?I would appreciate any insights or official documentation on this. Thank you!

Hola!Espero que se encuentren bien.Quisiera solicitar su ayuda para desactivar las notificaciones por correo electrónico que recibo con el asunto “Los recursos de la reunión están listos” después de cada reunión.¿Podrían indicarme si existe alguna configuración en mi cuenta para deshabilitar este tipo de correos? En caso de ser posible, agradecería también los pasos detallados para hacerlo.Agradezco mucho su apoyo.

Good day!Anybody have this issue? Have been unable to find a fix. Have tried updating and restarting my laptop, uninstalling using CleanZoom, reinstalling, signing out and in again. Nothing has worked. Reported to Zoom already but no response yet. Hope someone can assist. Thank you. 

I have a question: I created a webinar on Zoom and registered a client.The client successfully registered but didn't receive a confirmation email (although they received their registration information).1. I sent a test email and they received it normally.2. Initially, the client received it (about two days ago), but today they stopped receiving it.3. I'm using a personal Gmail account with an upgraded plan.= Can anyone help me with this?

I just met the error code 13224 the second time, and I don’t know how to fix and avoid it, is there any advide?

Hello! Could you please tell me why the recording quality is 360? The MacOS system version is higher than 13 and the quality in Zoom app video settings is set to HD. I also have PRO account.    

absolutely one of the worst.  I've had 4 tickets open for 2 weeks now and most of the replies from them are just google search answers.  Then when i finally go someone to call me on one of the tickets, it was like talking to a wall.  He didn't understand a thing.  i am so fed up with their lack of help on any issue!

My meeting summaries are automatically being deleted immediately after the meeting and are inaccessible.  My transcript list shows that there is a transcript logged but I can't click on it and the download button is greyed out.  Please advise on how to fix this issue.  I need the summaries and transcripts from every meetings to be saved and I need to access the past ones. 

When I add someone as an alternative host to a webinar, they show up as a dash/hyphen instead of their actual name. They have updated their profile but it doesn’t update in the webinar under Special roles. Where can we edit this? 

Hi. My father-in-law is 84 years old. He is hosting a meeting every week. However, he is not hearing well, and does not see the small visual indication that there is a participant in the waiting room. Not even when leaving opened the participant tab. Is there a way to make more visually apparent that there is a new participant?

I receive error codes twice when trying to login.Upon opening Zoom on my Windows 11 Home system, I get the following error message on the right of the screen:Error code    xxxxxxxx-0x01-000A-0000-00-0A-07 Then, upon entering my valid login name, I receive the error code “-1”Web resources have directed me to disable Windows Defender Smartscreen, but this is not helping.I’d appreciate any help

Hello Zoomers, hope you can help me. I've been having some strange issues with Zoom for a while now. When I'm in a one-on-one meeting, after a few minutes, my video freezes. Then, after a few more minutes, everything crashes. However, when I'm in a group (8 - 10 people), everything works fine without any problems. Additionally, I'm unable to log in via someone else's link. I've reinstalled everything and cleared my cache, etc. I have no idea what else to do. Can you help me? It's so weird that it works fine with multiple people but not in one-on-one sessions.

It is not possible to change the background image to an image from the camera, even if the background image is turned off or the program is uninstalled and reinstalled.  

Hello,I’m experiencing an issue with scheduled meetings not appearing consistently across different Zoom applications.Today I have two meetings: One meeting was created by me. The other meeting is one I was invited to. However, the meetings appear differently depending on the platform: Windows desktop app: I can see the meeting I created, but not the meeting I was invited to. Web interface: I can see the meeting I was invited to, but not the meeting I created. Mobile app: I can see both meetings. Both the windows and the android app is up-to-date.Ideally, both meetings should appear in the Windows desktop application, but currently only one is visible.Could you please help me understand why this is happening and how I can ensure that both meetings appear in the Windows desktop app? Thank you for your help.

I can’t open zoom sessions with zoom workplace any more, only via Browser. Then Very often the camera doesn’t work. I do have Wifi with enough Data. It used to work properly but since about 6 weeks it doesn’t connect any more. Any suggestions?

I have a new computer and am hoping to download a large number of custom virtual backgrounds for Zoom from my old PC to my new one. I’ve tried cutting and pasting them from the old “Zoom\data\VirtualBackground” folder to the new one, both as jpg’s or with no file extensions. But when I reopen my Zoom workspace, it never sees them. (And I’d rather not add them one by one through the app.) Any ideas or suggestions? I’ve seen a bunch of forums online and many users seem to have this same issue.Thank you.

How do I convert a webinar to a Meeting g and keep the same link to the meeting to avoid confusion. 

Would be very welcome. When can this become available? 

I have been receiving meeting summaries successfully. However, I just had a meeting over an hour where that is missing, and I'm certain Meeting Summary was on. In fact, I received a 2 minute summary where someone either entered the room  early or late, activating the Summary. Can I retrieve the correct summary?

how much peolpe can join

We are using Zoom Meetings for a small training. The two trainers received calendar invites that were dated a month earlier than the event. I’ve double checked all dates on the setup and it all is for the correct date in March. The invite I received as one of the trainers is correct. My two trainers each received a calendar invite for the wrong date (instead of march it is for february). Is this a glitch in my zoom account or in my internal email/calendar at work? Also - now that they have removed the incorrect invite, I’d like to send a new invite to them. How can I do that? 

I had a zoom meeting with a teaching assistant, which he ask me to log in by using his email address and password only. however the zoom login only except account number or title name, which I could not login. I ignorant to zoom and need better understanding on all the aspects of using zoom, can someone help me understand the process better thanks. 

Hello, I was receiving therapy sessions via Zoom. However, last time, even though I connected, the meeting host didn't receive a notification that I joined, and they requested payment, even though I hadn't logged in. This happened during a meeting that started at 12:00 PM on February 6th, 2026. I joined at 12:12 PM, and the meeting ended at 12:25 PM. I need proof that I attended the meeting. If necessary, I can share the meeting link, time, and details. I await your assistance.

I would like to use copy and paste for a selection of 150 items in the registration field. Is this possible?