Zoom desktop app shows Error 1132 only on Windows PC | Community
Skip to main content
H
New Member
hawkjos3335
New Member
May 25, 2026
Solved

Zoom desktop app shows Error 1132 only on Windows PC

  • May 25, 2026
  • 2 replies
  • 9 views

Hi everyone,

For the past few days I have been unable to log into Zoom on my Windows desktop application because of Error 1132.

The strange part is that my Zoom account works perfectly on Android devices using the same account and network. The issue only happens on my Windows PC.

Things I already tried:

  • reinstalling Zoom

  • restarting the PC

  • trying different internet connections

  • disabling VPN

  • clicking “Report to Zoom” (nothing happens)

Since mobile login works fine, I believe the account itself is not banned and the issue may be related to the Windows client, local cache, or device/network detection.

Has anyone found a working fix for this issue on Windows?

Thanks in advance.

This topic has been closed for replies.
Best answer by MGSR

Hello ​@hawkjos3335,

Please contact Zoom Trust & Safety at https://zoom.us/appeals

2 replies

F
Community Champion | Customer
Frank_TB
Community Champion | Customer
May 25, 2026

hello,

 

Zoom Error 1132 often  indicates a corrupted app installation or network conflict.

Some things you could try;

  • Uninstall the Zoom application. Go to Zoom Download Center to get the latest 64-bit version and install a fresh copy to rule out corrupted files.!--tgqphd|[]-->!--tgqphd|[]-->!--tgqphd|[]-->
  • Clear Cache:!--tgqphd|[]--> Old cache can trigger this error. On Windows, press Win + R!--tgqphd|[]-->, type %appdata%!--tgqphd|[]-->, open the Zoom folder, and delete the cache!--tgqphd|[]--> folder. !--tgqphd|[]-->!--tgqphd|[]-->
  • Network Reset:!--tgqphd|[]--> Restart your modem and router, or reset your network adapters (in Windows Settings > Network & Internet > Advanced network settings). [1, 2, 3]!--tgqphd|[]-->

 

Regards

MGSR
Community Manager
MGSRAnswer
Community Manager
May 25, 2026

Hello ​@hawkjos3335,

Please contact Zoom Trust & Safety at https://zoom.us/appeals

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.