Keyboard shortcuts in Contact Center? | Community
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Newcomer
May 22, 2026
Question

Keyboard shortcuts in Contact Center?

  • May 22, 2026
  • 1 reply
  • 7 views

Are there any keyboard shortcuts set up to work within Zoom Contact Center? I know that phone has hang-up, accept call, and multiple in-call options. Are there any that work for Contact Center? It seems like a lot of mouse clicking and searching for windows and buttons. I’d love to give me team options to reduce click fatigue and increase tool accessibility. 

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    May 22, 2026

    wow ​@Ellen S ,

    That is such a great question. We have key presses for other things; that is a great question.
    I wonder if a Zoom app could pass on some key strokes into commands.

     

    All the best

     

    John Drinkwater

    Zoom Community Super Champion

    I am not a Zoom Employee

     

    https://www.youtube.com/@boomwithlordzoom