Products

Hello! What setting is it in Webinar to make it so the attendees don’t see the black squares of the cohosts when their camera is off during:1. the live session2. a hardrive recordingWhenever I feel like I have this conquered something changes and bam, same issue, Thanks!

Ok, it is beta, it is connected to my icloud. But what calender will it be using? I have many. Can I choose? Where do I see the actual configuration?

Hello, Is there a way to run reports on Sentiment - across queues for example. We're being asked to investigate this and so far I can't find anything at all. I want to be careful that I am not missing something. Thanks in advance

I have a virtual class when classmates are signed on and enter the meeting we are all displayed in a grid formation.  The teacher is always top upper left, (on my screen) I am always situated next to him.  I never move down into the grid, switch rows, move further left or right etc.  other classmates seem to bounce around in their placement.  But I always occupy the position next to the teacher.  What are the dynamics going on here?  Do others see a similar placement on their screens?  Does what I see and static placement have to do with my settings?  Is the teacher controlling this?  

Is it possible to save  the meeting transcript from a zoom call ? how does one do that ?

I have encountered about 2 black boxes appearing in my presentation during screen sharing since Jan 2022. One blackbox appeared near the top and the other at the bottom. My laptop uses Windows 10 and I have updated the latest software. I have done all the hacks recommended in the Zoom web page, including changing the NVIDIA settings, video settings and screen sharing settings. Yet, I still have the same problem with the black boxes. Please help to resolve this problem. Thank you!

Hi,  Our zoom phone system went live last week, so we are still in adjustment period. Several users have mentioned that if they are typing in a document/email etc.  and then receive an incoming phone call, Zoom "steals" the keyboard and they have to click back into their other application to continue to type.  We tried turning off keyboard shortcuts user by user and testing some incoming calls but that had no effect - typing was still interrupted each time a call popped up on screen. Does anyone know if this is a setting that we can turn off? Or just a minor annoyance we have to deal with? Thanks!-Lauren 

I would like to create a plugin on Zoom to integrate with my SAAS application. But, I could not find API interfaces. Anyone can help on that?

Is there a way to not have my image become large and in charge when I talk during a meeting? I would feel much more comfortable if just my tile was highlighted.

Is there a way to get some webinar-like results using the most economical meeting plan? We are an HOA association and we are contemplating using Zoom Meetings for our Trustee meetings in a way that the residents can observe and remain muted. Ideally, I would like two invitation links… one that forces muting for the residents and one for the Trustees that does not.   However, it looks like a meeting can be setup in a way that everyone or noone get the extra permission-to-unmute question popup upon entering the meeting.  Am I interpreting that correctly?       I would like that the Trustee host doesn't have to specifically unmute the other trustees.    I would also like that the audience members joining the meetings do not distract from the meeting.  Oh, and the Trustees will sometimes be in a conference room.  We can dedicate one laptop to the "

I have a macbook Air running Sonoma 14.6.1. The Facetime HD camera at the top of the screen when running a meeting has three settings under it: Portrait, Studio Light and Reactions. Other people I know have an addtional setting BACKGROUND which has virtual backgrounds that are seemless unlike the standard zoom backgrounds. Does anyone know why I do not have that option or where I could go to get it? Is it the operating system or the zoom? or a setting I missed?  Thanks

Hello,I’ve recently noticed that Zoom has been running much slower than usual.Could you please help identify the possible causes and suggest any ways to resolve this issue?One recent change on my end is that I switched from an annual subscription to a monthly subscription this October.I would appreciate it if you could also check whether this change might have affected the performance.Thank you in advance for your assistance. Email to be answered: *********** 

MacBook Air 2025 with latest download for Apple Chip is frequently freezing the video both on hosting and not hosting, audio continues fine, some attendees hear an echo.  Had uninstalled and reinstalled including rebooting before re-install.  

I have auto framing off on my macbook and it continues to track my head during meetings. I would like for this feature to be off permanently. 

 I have connected zoom sdk to my project as it is said here: https://developers.zoom.us/docs/meeting-sdk/web/component-view/import-sdk/All OK, but I would like to be able to handle the call end event. I use actual lib (not deprecated): javascriptconst ZoomMtgEmbedded = await (await import('@zoom/meetingsdk/embedded')).default; const client = ZoomMtgEmbedded.createClient(); const clientConf = await getAuth(id, role, f_name, l_name); const meetingSDKElement = document.getElementById('meetingSDKElement'); client.init({ zoomAppRoot: meetingSDKElement, language: 'en-US', // leaveUrl: '', // This option was available in the now deprecated library - @zoom/meetingsdk/embedded patchJsMedia: true, leaveOnPageUnload: true, customize: { meetingInfo: ['topic', 'host', 'mn

Running latest Zoom on a Laptop running Windows 10 (just re-installed Zoom so brand new).  All has been fine until a week ago when my C drive filled up.  Cleaned that up but now I can't stream to facebook.  I get the following message in the url line https://zoom.us/client_facebook_signin?code_challenge=[a bunch of letters and numbers]. The error is:  This file does not have an app associated with it for performing this action.  Please install an app or, if one is already installed, create an association in the Default Apps Setting page. Ok, so the question is what file and what is the app??   Can't take any real action until I know that!  Is it Zoom, Facebook or some other app I don't have.  Both Zoom and Facebook are installed! Thanks for any help

Felt like someone from Zoom Workplace should know their Microsoft Store App has an error and can't install with Intune currently due to: "The selected app does not have a valid latest package version. " It's using the old W32 format and needs updated to the new UWP format to install for windows 24H2 Intune++.  

I found a setting that controls the different sounds you can select for notifications. But I REALLY need to hear a notification when someone enters the waiting room, and that isn't happening. Since Zoom has been changed to force the use of a waiting room, I've had a problem with certain attendees who come to the meetings late while I'm sharing screen+audio, and I miss the visual notification that someone new has arrived. I'm not always focused on my desktop during these meetings (ok, confession -- I actually was distracted during the meeting I was hosting while sharing video). Based on my experiences joining other people's meetings, I've heard such notifications. But I'm not getting them myself -- just the tiny banner that appears. What am I missing? Why am I not getting any audible notification?

I just ended a zoom meeting, shocked by what happenedAfter someone joined a meeting I hosted and while asking him to identify himself - he started cursing everyone  how can I track his phone number or any ID information ? Thank you all in advanced

I have an accessibility question. Is there a way to invert the colors of just the screen share portion of the meeting window (of what someone else is sharing)? Being of low vision I'm ultra sensitive to the traditional white backgrounds of apps. Having everything on my computer in dark mode works well for me, but when on a meeting I'm blinded by someone who shares their screen, and I'm unable to follow along or help them as a result. Being able to invert just the shared portion of a meeting would be life changing. Thanks for any tips or suggestions!

I just noticed this feature, but we use Asana for task management. Is there a way to integrate the two so the tasks from the AI companion can be copied into Asana as tasks?

When I use the "test speaker and microphone" option from within zoom the speaker test fails BUT the microphone test works and I can hear the microphone playback through the speakers.  Speakers work for other apps and tests on the laptop which is less than 3 years old. Zoom has worked fine for me with the windows desktop app for 2+ years. I was testing some headphones today in the 1/4" port and when I took them out the speakers no longer work properly in the zoom desktop app. I've tried uninstalling the appCorrect speaker is selected (system speakers built into laptop)Speakers tested and work both through system setting and also if I launch a zoom meeting from the web clientSound is not muted or turned down  Greatly appreciate any assistance.

Without changing anything, one day this started happening. I am connected to computer audio as usual. And the laptop's speaker is chosen but I can't hear anything. I open the audio settings to test the speaker and before even clicking on it suddenly I can hear the speaker. I test the speaker (same laptop speaker) and can hear the chime. Great. Close the window and can no longer hear the speaker. So now I have the window open the entire meeting to be able to hear while I try to figure this out. Help!

Zoom Bluetooth issues in version 6.6.xThis is using an Anker Bluetooth Conference Speaker. Update 6.6.1 the Bluetooth speaker would work and play audio but not the microphone Zoom would say cannot connect. This is working fine in Windows for both Speaker and Microphone.  Update 6.6.6, the Bluetooth microphone started working but now the Bluetooth speaker would not. It looks fine in Zoom, but the speaker never plays any volume, this speaker works fine in Windows.  Uninstalled and re-installed 6.5.0 and everything works as normal. 

Before anyone replies, please note that I personally understand how to navigate this issue and am not asking how to do it - I am merely recommending software improvement I work in IT classroom/conference/event support at a university, and a big part of my job is helping people set up hybrid meetings in Zoom.  I very frequently get asked for help screen sharing powerpoints, as the majority of users I help find the interaction to be very confusing.  And indeed, I believe it is unnecessarily cumbersome in 2 major ways -1. It is not intuitive to most people that they must put the powerpoint in full screen before sharing if they are using presenter mode while the computer is set to duplicate displays - and even if they aren't, people are often inclined to share the window rather than the screen, since they see the option to select powerpoint and think "oh, that's what I want to share."  The confusion increases when people switch between powerpoint