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January 30, 2026
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crashes

  • January 30, 2026
  • 1 reply
  • 107 views

I have never had a problem with meeting crashes l got New level moden  from spectrum checked my equipment and no problems can someone tell me what to do to other then turn everything off  and start inviting  everyone again and they all can't stay for that long of a time. HELP please I do free 31 minute meetings

 Is that the problem cuz I don't pay for zoom ?????

    Best answer by Don.z

    Hello, ​@Joan Wiegers!

     

    I apologize for the late response. Meetings on the Zoom Workplace Basic (free) plan can end automatically because the plan includes a meeting time limit. Generally, meetings end automatically based on idle time, account type, and the number of participants. These time limits apply to meetings and webinars regardless of the device used to start the meeting.

     

    If you’ve already checked your internet connection and equipment, two signs that point to the meeting time limit are:

    • The meeting ends at about the same duration each time
    • Everyone gets disconnected at once, even when the connection seems stable

    If you want to avoid interruptions while staying on the free plan, one option is to start a new meeting and have participants rejoin once the limit is reached.

     

    For additional context, you can also review our article on Understanding time limits for Zoom Meetings.

    1 reply

    Don.zAnswer
    Community Manager
    May 29, 2026

    Hello, ​@Joan Wiegers!

     

    I apologize for the late response. Meetings on the Zoom Workplace Basic (free) plan can end automatically because the plan includes a meeting time limit. Generally, meetings end automatically based on idle time, account type, and the number of participants. These time limits apply to meetings and webinars regardless of the device used to start the meeting.

     

    If you’ve already checked your internet connection and equipment, two signs that point to the meeting time limit are:

    • The meeting ends at about the same duration each time
    • Everyone gets disconnected at once, even when the connection seems stable

    If you want to avoid interruptions while staying on the free plan, one option is to start a new meeting and have participants rejoin once the limit is reached.

     

    For additional context, you can also review our article on Understanding time limits for Zoom Meetings.

    Community Manager
    June 3, 2026

    Hi, ​@Joan Wiegers!

    I’m just checking in to see if the latest update on your thread was helpful.

    If it addressed what you needed, please consider marking it as the best answer so others can easily find it too. And if you still have questions, we’re here and ready to help anytime!

    Community Manager
    June 9, 2026

    Hi ​@Joan Wiegers! It's been a while since we last heard from you, so I’ve gone ahead and marked the response as the best answer. If you have any follow-up questions or need further clarification, feel free to reach out; we’re happy to help!