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I had a suspicious log in to my account on April 29, 2026 at 5:09am in the morning from my phone but I didn’t do it. I need to prove to my wife that it wasn’t me. I would like to get further info on it please.

very frustrating and maddeningthe banner says it recording and transcribing - cannot find any file locally or online this was a very important meeting and we had to manually create what we remember from our discussionsZoom is not something we can depend on - anyone else have this problem?  probably going to have t use something like teams or otter.ai, zoom is becoming a waste of money  

Hi, I need to edit the All Engagements view in Zoom Contact Center and needs guidance on customizing the view/columns. I need in Open and Closed Engaments to add a new Column with Custom variable.

Hello, We are trying to integrate Zoom Phone with Salesforce using the Zoom for Salesforce Lightning CTI adapter. Current configuration: CTI Adapter URL: https://zoom.us/lightning/zoomphone/lightning.appPermissions sets assigned (Zoom Phone User)Zoom Marketplace app authorizedPhone number assigned and activeUser email address matches between Salesforce and ZoomClickjack protection disabled on Salesforce  Issue:When opening the Phone component, we get the following error:Refused to display 'https://zoom.us/' in a frame because it set 'X-Frame-Options' to 'sameorigin'. Additionally, there is a 404 error:Failed to load resource: the server responded with a status of 404 Question:Does this require any special configuration or account-level activation on the Zoom side to allow iframe embedding for Salesforce CTI? Could you please advise the next steps to resolve this? Thank you.

I register my webinars on the cloud and I don't have any pronblems with the audio transcriptions.I have a fiend who would like to make audio transcriptions from this webinars that last 90 minutes which he downloads on his hard disk. But he doesn't find the audio transcriptions file?I don't know how to help him so far. I wonder if there is a duration limit on the transcription or if the problem comes from the fact that he registers his files on the hard disk? I thought he might shut down his PC before the transcription was made but he says it is not the case.Any idea or feedback welcome.Thanks in advance

Is there anyway to setup recurring SimuLive inside of webinar plus? I know it works for traditional webinars and meetings but don’t see the option anymore inside of webinar plus. Thanks!

As of this week Zoom no longer automatically prompts to add to the iCal calendar I've had connected to our account for over a year. It said I had to sync a calendar, I went online - where there is no longer an iCal option (used Google instead since the email for that calendar is registered there) and it did not stick - endless loop. What the heck is going on here and will this be repaired or returned to previous state so that I don't have to manually copy and paste the invite info into an iCal invite over and over again now?

Hello Everyone,I am trying to set up a fully virtual, on-demand conference for a nonprofit professional association. Our members are located across Alaska, so we do not hold an in-person event.The conference will consist of 17 prerecorded presentations that attendees must watch to receive CEU credits. There are no live sessions. Participants simply register, watch the recordings, and complete the conference on their own schedule.What we need:Registration open May 1 - December 31 Attendees must be able to purchase/register anytime during that period Once registered, they should have access to all 17 prerecorded sessions The sessions must remain available for on-demand viewing from time of registration till end of DecemberWhen creating the event in Zoom Events, I see three options but each seems to have limitations:1. Single Session EventThis doesn’t seem to work because the event date must be a specific day, and our conference needs to remain open for registration and viewing from May t

Since the new analytics were released, I cannot seem to find where to see who registered for a specific session. I have this chart:but I can’t see who those 16 people are. I used to be able to filter a standard chart by specific session, but I don’t see that anymore. And I don’t see it when I switch back to the old view. How can I sort registrants by the sessions they registered for?

join us on the 1st and 3rd Wednesdays, we’d love to see you there.register today.

r you no longer allowed to schedule meeting ? this new format is terrible. Im switching over to teams. Stop fixing stuff that isnt broken!!

I’m trying to set up a call queue that is exclusively used for Faxing.  The members of the queue should never have this queue ring their phone, and it should never accept a voicemail.  Just send and receive faxes.Is this possible?  I think I have some settings to do this, but not clear if this will work.  Honestly, I’m surprised this isn’t an option out of the box.  TIA for any help/helpful suggestions

The AI Expert Assist offering within the ZCX suite went Agentic with a recent upgrade, so I take it for a test drive to see what utility we could bring to our agents, check out the video!  

I’m using the Zoom Room Controller SDK (C++) to control a Zoom Room, but I’m facing a couple of issues:After pairing successfully, the room sometimes gets unpaired automatically without any callback. I only realize this when I call a function and it returns result code 11 (which means not paired). To fix this, I call RetryToPairRoom(). Sometimes the pairing works, but other times it returns error code 100000401. In this error state, if I operate the Zoom Room using the native controller, I receive all the callbacks properly. However, when I try to perform any operation through the SDK, it still returns result code 11 (not paired).So my main problems are:Why does the pairing break automatically without any callback, if something like logs file or other are required from my side please let me know? Why does re-pairing without an activation token sometimes return 100000401, and even after that, why do operations still fail with result code 11 despite receiving callbacks?

Hello, everybody!I am running a latest Zoom version on Intel-based Apple Mac Mini 2018, on macOS Sequoia 15.7.3 (24G419).When I try to share screen with audio (share audio checkbox is active) from my computer, the Zoom Audio Device driver installation DOES NOT pop up, how it used to on other systems. I tried to uninstall / reinstall Zoom several times, I also tried older versions and it just does not work.Does anybody know how to (manually) trigger the installation of Zoom Audio Device driver? Please help!

Good morning everyone, I have a problem with zoom audio sharing.The Zoomaudio Device driver does not appear on my Macbook pro Intel version.I have upgraded to sequoia 15.2I should share audio from pro tools, but when I click on mac midi configuration to create a bridge, zoom audio device does not appear.thanks for the advice

Hello,I want to order Zoom Workplace Pro, but I'm having trouble clicking the "Order Now" button.I filled out the Address Information form, then entered my Credit or Debit Card, and then clicked the "Order Now" button. I get this warning:Error! The system cannot process your request at this time. Please try again later or use a different payment method. If the problem persists, please contact your bank or try a different payment method.I've tried using three different credit cards, but the same warning still appears.Any suggestions?

I can’t pull up my word or PP documents to share on screen. I’m using the web-based version and have the latest update. Help please

Hey Zoom, Are you aware that affiliate marketers are using the webinar email feature to promote affiliate offers? If you're getting spam complaints, that's one of the reasons why. If you're getting a lot of unsubscribes, that's one of the reasons why. Reach out to me, and I'll give you screenshots. CherryM

For the past 3 weeks, we have gotten an emails "A meeting in your account has been running for 8 hour(s)".   This meeting is started in the early morning (like 1 AM) and is started using the account for one of our Zoom Rooms.  The zoom room does have the whole logitech device hooked up to it.  There is no one in the office at that time to start a meeting.  The meeting does not show up in any of the logs. Topic:  Share nowMeeting ID:  xxx xxxx xxxxHost:  Account associated with a Zoom RoomTime:  Jul 2, 2022 01:37 AM Eastern Time (US and Canada)  Has anyone had this happen?  or any idea what the cause is? 

Hi everyone! Thx for taking the time to help.So the thing is a few days ago I tried to use Zoom again after a few years, to give an online music lesson to a student of mine. After updating it to the lastest versión available, I connected my external soundcard (M  Audio Air 192 - 4) and correctly adjusted zoom´s audio setup to work with it, selecting my device as both the audio input and output. After that, I tried the usual tests in Zoom setup, and everything seemed to be working just fine: my voice was going into the software and out through the speakers, so I could hear myself clearly.Then, I proceded to Host a Meeting, but noticed a warning saying my Audio wasn´t connected. I tried everything, from rechecking the audio setup from Zoom´s config, to reinstalling it and changing every config on my Windows audio setup, but everything seems to be working normally except Zoom. I even tried Google Meet and encountered no problem with the audio inputs and outputs. It ocurred to me then that

My login report shows different times than the ones scheduled for the meetings. What's the reason?

We've recorded 4 previous meetings with Zoom and used the recordings for a video blog.  On our 5th interview, I've noticed weird bit-mapping appearing randomly throughout the video.  Chunks of area on the video seem to have a moiré effect and/or pixelating going on.  Sometimes on the eyelids of participants, around their faces and in the background.It was not noticed during the filming of the meeting, but appears in the playback of the video.What is causing this effect?  I'd like to avoid it in the future.Can the existing video be corrected without re-recoding it?Thanks in advance. 

3 months ago we had a conference on January 17th, we had a paid subscription then, we recorded the conference on the cloud, the subscription ended in a month, today we wanted to watch the recording, but there was nothing there, we paid for the subscription today, but there was still nothing there

I am with an academic institution that offers an Enterprise version of Zoom, which I access through Google Chrome on a Mac.  My default settings are to record every meeting in the cloud.  However, I noticed today that all my meetings are "disappearing" and I cannot find a "trash" icon on the web-based view to recover.  Has something changed recently?  Can someone help me find my "lost" recordings?