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This week Zoom introduced a new audio regression:If the host or co-host mutes their microphone, shared computer audio stops being heard by participants. This was NEVER the behavior for years, and it breaks all music-based workflows (karaoke hosts, music teachers, fitness instructors, church services, etc.). Please escalate this as a priority bug. Many users rely on being able to mute their mic while playing music or videos.

Several recordings have split at awkward times.  None are split at a break during the meeting when it's paused.  It's literally in the middle of someone speaking.  And the new recording even has different settings than the first one.  Most recently it looks like this:  4 hours of gallery view, end of file but not done with the meeting, 11 minutes of spotlight view, end of my meeting.  Why start a new recording after 4 hours here, and in another meeting it did the same thing 7 hours in and split into a new recording for the remaining 35 minutes.  AND THEN one time it split three times in a 20-minute recording.   Like, what's the algorithm here? And please no Bots or copy/paste "Zoom specialists" responding with check settings or how to get to settings, etc..  We're four years into Zoom being the norm, so trust me when I say it's not there or in any of the settings platforms because I've double-checked before EVERY m

I use the Zoom app on my Chromebook, but I've had this issue with the web version and the downloaded program on my windows computer before. There's a button when you log in that says "keep me logged in" that seemingly is only for aesthetic purposes. I am logged out after every meeting, rendering the button useless. I've seen that because I have a free account I can't host for longer than 40 minutes, and lucky for me, I'm not hosting! I've searched the forum and seen this question being asked but not answered several times. I've seen random (sorta scetchy) tricks in order to stay signed in but... the button that says "stay signed in" should do that. The constant logging in is annoying to the point of me not wanting to use zoom at all. If my internet gets shaky and the call lags for longer than 5 seconds, I have to log back in. If I have two meetings back to back, I have to log back in between them. If I want to check my schedule

Hi everyone,I'm looking for help understanding an issue I experienced during a Zoom meeting yesterday.I was the host and had cloud recording enabled. However, during the meeting, the recording stopped on its own and restarted about a second later. This happened twice. As a result, the final recording is split into three separate files of different lengths.I'm absolutely certain I didn’t manually stop or pause the recording, and I didn’t change any settings during the session. Has anyone else experienced this? Could it be related to internet connectivity, system performance, or something on Zoom’s side?Any insight into what might have caused this or how to prevent it in the future would be greatly appreciated.Zoom Version: 6.4.7 (64367)Device: Windows laptopThanks in advance!

I updated my waiting room picture and text but it is not updated for folks waiting for me to open the meeting. It is still the old logo showing. Other than waiting room customization, I can't find where to update the screen that people see when they are waiting for me to open the meeting.    In the waiting room customization area it shows the new logo I uploaded, but it's not showing that logo to folks waiting for me to open the room?

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue.  I am not sure if this is where I should post my question, my apologies if this is the wrong place.  It worked on my Iphone but not my desktop - it is still saying Admin required which it is not. Thanks to whoever can help me.

Hello, I'm an admin of a Zoom Business account with unlimited cloud recording storage. When I deactivate a user from a Zoom Business account, what will happen to the cloud recordings associated to the user? If the recordings are not deleted, how long will they last? (I know the recordings will be gone when I delete the user; I want to make sure about what will happen when I deactivate the user.) Thank you.

I encounter a case where api calls to get user info in meeting failed with error 'missing scope' while my application contains this scope and it worked with the defiend scope for the last 8 years, I just wonder if its just a wrong indication for timeout access token? had anyone seen it?

I'm currently using Zoom on a dual monitor setup. I've come to like having my video full screen on one monitor with the chat and participants boxes in a particular position on the other monitor. Currently, I have to re-set this up each time I sign into a meeting. Is there a way to set my configuration as default so that it loads in with those windows open and where I want them each time I enter a new meeting?  Thanks,HVance

Hey!, Zoom Community members! I noticed something strange while using the AI Voice Recorder.The real-time transcription worked correctly, but the transcription saved in the Zoom portal was completely useless.Worst of all, previously the real-time transcription text was saved to the cloud, but now transcriptions are created based on the recorded audio data, which is very disappointing.This happens when the microphone volume is too low.When I play back recordings saved to the cloud, it sounds incredibly faint, like the buzzing of a mosquito.This doesn't happen when recording Zoom meetings.Is there a setting in the Voice Recorder to automatically adjust the microphone volume?If anyone knows, I'd appreciate your help. AIボイスレコーダーを使っていて奇妙な事に気づきました。リアルタイムの文字起こしは正しく行われていましたが、Zoomポータルに保存された文字起こしは、全く役に立たないものでした。最悪なことに、以前は、リアルタイムの文字起こしテキストがクラウドに保存されていたのですが、今は、録音データを元に文字起こしが作成されるようになっていて、非常に残念です。

I use  zoom to do an online karaoke room twice a week, and I noticed in the last update  (5.14.7)  the "Live Performance Audio" setting, but an unable to evaluate it because I get the following error "Unable to start Live Performance Audio"  when attempting to turn it on from the upper left hand corner, where I turn on Original Sound as well.  We're both on Mac OS

Hi, I've been trying to get my App Live Streaming on my Zoom. It finally worked to add a channel but still isn't allowing me to LIVE STREAM on my facebook page. It's giving me this error..  ERROR: Failed to Connect to Zoom Services- Please refresh App and try again. Logging out of all streaming platforms and adding these channels again may solve the error. I tried what it recommended and it's still not working. HELP! 

Hi, for the past few months my Zoom will intermittently cut out in the middle of the meeting. On my end, I experience this as approximately 15-30 seconds of my Zoom disappearing from my screen and rebooting and returning me to the meeting space. On the other end, other participants experience this as my screen freezing.I am fairly certain that this is specific to my Mac desktop as this does not happen when I participate via my iPhone. I am also fairly certain that this is not related to my internet connection as other apps are connected to the internet while it happens.I thought that it may be related to my hard drive, however I recently had to erase and reinstall my hard drive.Solutions appreciated.Thanks!

I went to a zoominar(from Zoom), about the webinar + and setup of events, etc.I did have several questions about setup:We need to be able to setup an event that is 4 weeks, daily, with different sessions throughout the day, different times, instructors.Registration.  We need to be able to acquire who attends each event to ensure they are coming to all their sessions or at least a good number of them, otherwise, they don't get their badge of completion!Would registering once for all events be, besides a good user experience, advisable, would we get the registration numbers we require or what would be the cons of doing it this way?Do we need the Multi-event ability in our company account to schedule or setup our event this way?I do like the ability to have a page/portal for the attendees to go to, register(either once or for each event)-would this work in our case?Can we set a time limit on the videos recorded for th

The zoom meeting link works fine in windows/macos but it asks for a passcode when I try to join in linux.Using cachyOS.

I have this weird problem, that I can not start zoom, when I am connected to WI-FI at home. The internet connection is good, as everything else works but Zoom. The browser can not open any file or page that is about Zoom. It would work with mobile net if it was stable enough. Can somebody have an idea what the problem is, and how can it be solved? By the way the firewall is not a problem. with  or without firewall, Zoom does not come through. Thank you! 

I am on a zoom call for work, I have a set background that pops up when I sign on to these calls. All of a sudden, today, my actual face has not been detected in the zoom call. All it shows is my set background and not my face. I have received no error messages, the "hide self view" button is not marked on my video settings, I tried restarting my laptop and it didn't work. I'm not sure what to do.

My profile status is constantly saying "In a Calendar Event" so people are not contacting me because of it. How do I change/remove this status?

I am trying out using Zoom Mail with my outlook 365 email.  When a new email comes in, the icon app on my iphone isn't displaying a badge number for the number of new emails.

I am going to run a series of trainings and want to pull attendance reports for each training session. If it is a recurring webinar, can you pull individual-level reports per session, or is it all in one report for all of them together?

We need a tab to show all of the threads we have sent messages in, not just those we have been tagged in.

How can we make it so that threads within team chat channels are closed by default rather than open by default?

Hi, a couple weeks ago I created a webinar (as per normal process - nothing different). And that usually creates a registration link which I normally share with my registrants so they can join on the day. But once the webinar started, I noticed we only had 3 participants (normally we have 50+) and so I went and tested the link that was sent to registrants. And the link was leading to another webinar with the exact same title and exact same settings....just a different ID. Can someone help me understand how in the world this could have happened if I only had one webinar created?  Thanks!

Does Zoom Support multiple NDI cameras?  Looking to see if Zoom will support 4 NDI cameras 

I would like to request the following feature for the zoom participants reports feature. Currently my process is to export the reports in an XML and then use excel to sort by name. The feature I would like to request is the simple ability to click on the name column, and sort it by name (first and/or last)