Suddenly having outbound audio issues on MS Teams calls from Logi Zoom Rooms - anyone else?

Hi community members,

This week we’ve started having issues with mic audio when dialing Teams meetings from our Logi Zoom Rooms (using direct-guest join, of course 🙄). It seems to somewhat coincide with updating CollabOS on these devices to 2.1.176. However, multiple devices were updated at the same time and initially had no issues. Then a few days later one system started having the issue (on Tues this week), and now today a second room is now also experiencing the issue. Zoom calls are totally fine from these rooms, but outbound audio is broken on Teams (with no visual indication that there is a problem).  Performed a factory reset of the devices with the issue and reprovisioned them, issue persists. We haven’t made any changes to the Room settings, device settings, or our network.

There was a similar issue back in 2023, which required Logi to correct it in a CollabOS update, but it took them months to do so. I suspect that if it is related to CollabOS 2.1.176 we’ll see additional rooms start experiencing the problem in the coming days - unsure why it would be a delayed reaction though.

I’m just here in the forum to inquire if anyone else is experiencing the same symptoms in their Logi Zoom Rooms? Trying to figure out if it’s just us or a wider problem.

Thanks!