Question
Audio – Unable to Hear Music in Shared Videos
Hello, my Zoom is having an issue. When I watch a video shared through Zoom (the video has both voice and music), I can only hear the voice in the video, but not the music.
I’ve tried using a different headset, but it still doesn’t work.
When I play the video directly on my computer, I can hear it normally.
The issue only occurs when I play it on Zoom or when someone shares it with me on Zoom.
The same issue happens on my phone as well."
Thank you