Host video thumbnail not showing in recording with screen sharing | Community
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March 15, 2026
Question

Host video thumbnail not showing in recording with screen sharing

  • March 15, 2026
  • 1 reply
  • 49 views

Hi.

Usually when I host a meeting involving screen sharing, the recording includes both mine and the participant's video for the whole meeting (in thumbnail form while screen sharing). However, when I hosted a meeting yesterday, my (the host) video thumbnail did not appear in the recording when screensharing (though both host and participant faces appear when not screen sharing, as expected given I always use gallery view). 

Could the (new) participant in my meeting yesterday have had settings at their end that cause this to happen? They were not a co-host so I wouldn’t have thought so. Any idea would be appreciated.

Thanks,

Kelly.

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 17, 2026

    hi ​@KellyNNN 

    great question.

    Can i suggest you look at the recordingf settings for the account, there are a number of different ways to record in the cloud.
    If you recording locally then the simple answer is, what you are viewing is what is recorded. So if you look in gallery view, that will be reocorded, fi you switch to speaker view, then that it recorded.

    If you are recording locally - be aware that waht you are looking at is recorded.

     

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

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