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Newcomer
December 7, 2023
Solved

Email to Text Address

  • December 7, 2023
  • 2 replies
  • 17 views

We have a team of people set up with Zoom phone including SMS messaging. They are needing to receive text pages from an automated system that sends alerts out to a group of cell phones and pagers.  The system requires a email to text address, and does not accept the phone number directly. Does Zoom have an email to text address, for example google phone's is #@MSG.fi.google.com, Verizon's is #@vtext.com, etc. 

Best answer by rn-zm

Hey @JonathanMars @Jordan_T wondering if you could share the automated system you're using and any documentation you maybe utilizing. I believe @Eliot or @Matt-LACA from the discussion on "SMS email notifications" maybe able to help you out here! Let us know how else we can help! 🙂


Hi @Jordan_T @JonathanMars I was able to ask a fellow Zoomie Solution Engineer around this functionality, and at this time Zoom Phone does not support this. However, I really love this functionality and highly encourage submitting this feedback. Here is you can Send feedback to Zoom. I also wanted to let you all know I have relayed this feedback internally. Thank you! 

2 replies

Newcomer
February 1, 2024

Did you ever find out how to do this? 

Community Super Champion | Partner
February 1, 2024

hi jonathanmars,

 

can you share what automated system you are using and any public documentation?  maybe we can figure out how to do this.

 

thanks,  eliot

Community Manager
February 6, 2024

Hey @JonathanMars @Jordan_T wondering if you could share the automated system you're using and any documentation you maybe utilizing. I believe @Eliot or @Matt-LACA from the discussion on "SMS email notifications" maybe able to help you out here! Let us know how else we can help! 🙂

Jordan_TAuthor
Newcomer
February 1, 2024

Nothing yet. I'm still hoping for a solution.