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We connect our camera using type-c to an iPad then start a Zoom call. Meetings starts ok - video stream from external camera is working. Then we are trying mute-unmute several times and camera becomes black. Also there is a big lag when external camera is being muted - whole application freezes for ~10 seconds.This doesn't reproduce with internal cameras. And we tried many other usb cameras as well as different iPads - same issue.STR: 1) Connect type-c camera to iPad.2) Make sure video stream works and external camera is used.3) Press mute/unmute many times.Actual result: at some point camera stops working.Expected result: camera works. Device: iPad mini (6th generation) OS: iPadOS 18.7.1 Attaching videos of the issue:

When will Zoom have an ical integration for mac users, please?Seems a big section of users are unable to access the feature.  And, no, I dont want to create a google calender meat in the sandwich situation because that creates more headaches - doubles up, doesnt allow dynamic changes, etc etc thank you

Hello Zoom Developer Support Team,I hope you are doing well.I am currently working on an AI-led interview platform that integrates with the Zoom Meeting SDK for Windows (Zoom Native SDK). I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have implemented so far:Created Zoom meetings programmatically using Zoom Meeting REST APIsEnabled cloud recording and auto-transcriptionSuccessfully retrieved recordings and transcript files (VTT) after meeting completionIntegrated Zoom Meeting SDK for Windows (C++)The AI bot is able to:Authenticate successfullyJoin Zoom meetings as a participantEnable microphone and speakerParticipate in meetings like a normal userOur requirement:We are building an AI interviewer that:Joins Zoom meetings automatically as a participantUses AWS Polly to convert AI questions into speech (PCM/WAV)

Hello Zoom Developer Support Team,I hope you are doing well.I am currently working on an AI-led interview platform that integrates with the Zoom Meeting SDK for Windows (Zoom Native SDK). I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have implemented so far:Created Zoom meetings programmatically using Zoom Meeting REST APIsEnabled cloud recording and auto-transcriptionSuccessfully retrieved recordings and transcript files (VTT) after meeting completionIntegrated Zoom Meeting SDK for Windows (C++)The AI bot is able to:Authenticate successfullyJoin Zoom meetings as a participantEnable microphone and speakerParticipate in meetings like a normal userOur requirement:We are building an AI interviewer that:Joins Zoom meetings automatically as a participantUses AWS Polly to convert AI questions into speech (PCM/WAV)

Hi,I’m using Zoom’s AI Companion meeting summary feature. The meeting captions were in English, but the generated AI summary is showing up in Chinese.How can I set the default language to English for the AI summary so it always generates in English?Thanks in advance

For the love of christ and all things holy someone please help me stop the stupid zoom app from creating duplicate events onto my google calendar!! I have three duplicate events for the same meeting and it's always that way when someone uses my scheduling tool in dubsado. Where are these events being created from? Why is it creating two different events for the same meeting and asking if I am joining. Why is it asking if I am attending if I am the host? Does this message board not allow photos or screenshots? What a horrible company.

Hi there, When I create a recurring I set the meeting ID to my personal ID, then I set the reoccurring settings and the meet ID defaults to a random ID that I don't want to use and my group isn't familiar with.  I tried this multiple times.  This used to work so I assume it is bug?

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter.   You’ll learn how these updates can: - Streamline workflows and boost productivity - Support teams of all sizes, from SMBs to enterprise - Learn how to apply these updates to real-world workflows   Bring your questions! We will wrap up with a Q&A session with our product experts!   Register Now!

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter.   You’ll learn how these updates can: - Streamline workflows and boost productivity - Support teams of all sizes, from SMBs to enterprise - Learn how to apply these updates to real-world workflows   Bring your questions! We will wrap up with a Q&A session with our product experts!   Register Now!

Good afternoon! We had a webinar for 3 days in a row. I downloaded the conference recordings from the cloud. On the first and third day, the recording quality was poor, but on the second day, the recording quality was good. I need the recording quality to always be good. How can this be done?"

I have two users that are delegates for different people. They are able to schedule meetings/Zoom meetings in Outlook for their delegators. I have confirmed the meeting is showing up on the delegators' web portals as being the host. When the time comes for the meeting, the Zoom presence status for the delegate will switch from available to in a meeting, even though nothing is on her calendar. The only calendar that is showing any appointment is the delegator. As of right now, Zoom support has been unable to duplicate the issue and can't assist with resolving the issue. Has anyone experienced anything like this?

I have an new computer and need to know how to put the zoom icon on my taskbar to start a meeting.

Occasionally, I can't control the camera; the camera button is grayed out when I join a Teams meeting via my Poly G7500 device (set to Zoom Room provider mode). I've tried restarting all the Poly G7500, Poly TC8, and Trio8800 devices, but this didn't fix the problem. After a few hours, when I rejoin the Teams meeting, I can control the camera again, and the camera control button is no longer grayed out.   Poly G7500  Software Version: 4.6.1-444242 Trio 8800 :  7.2.8.0031Polycom IP Table Microphone : 3.0.0.1133Poly TC8 : 6.6.1-7001859Zoom Rooms : 

First of all why do i have to create a new username for this if I am a Zoom account holder? doesnt make any sense, but i digress..  Does anyone know how to save a contact in a Zoom Room account for future zoom rooms set up? This would make it easier and more efficient when starting a zoom room, never mind avoiding future mistakes when typing in the email address. I have tried it myself in a Zoom Room as well as scoured support for something -anything- but it looks like all saved have to be on our account.  Anyone have any luck in saving contacts (email addresses) to be used for future Zoom Rooms?  Thank you in advance!KTag

Hello, I am trying to help my mother from afar. Unlike it used to be, in recent attempts to join a Zoom meeting, she is asked to login into her Microsoft account. My mother does not even know if she has one and does not know its login details. How can she continue using your product? Maybe somehow unlink the application from Microsoft? I'm not sure and would really be happy to be assisted with that. Thanks in advance!

In the last 10 days my integrated laptop camera has started flickering in Zoom meetings.  It does not flicker in other applications.  I have tried multiple suggestions from prior posts about flickering:  reinstalling the latest version of Zoom 6.4.10, unchecking Optimize outgoing video quality with de-noise and  changing video rendering settings  all to no avail.  Based on when it started considering it might be related to a Zoom update release.  Is it possible to install a prior version to check if it resolves? 

People cannot see me during video meeting even if my camera is turned on. Can someone help me solve this issue?

This is INSANELY confusing as a webinar attendee.  There is now an icon for SETTINGS on the attendee tool bar and it looks like the options one would have as a Meeting participant. As a host I do not see any way to turn these off. I hope to hades this is a bug that can be fixed because my attendees are going to be SO confused. As a webinar attendee they don't need to see these as options, even if it isn't really an option - for example, they cannot turn on their video yet they get a video preview as a webinar attendee as if it were an option. Is there a new setting as a webinar host that I am missing to turn off these options from attendees even seeing them?  

All my meetings have the same title in Zoom.  I am unable to edit the meeting titles.  Therefore unable to find a specific meeting without searching forever.  The suggested solution of editing the title on the Meeting Summary page does not work. HELP!! 

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I can't find anywhere how to turn off email notifications on my desktop through zoom, and Zoom seems to have the worst support.  Can anyone help with this? ThanksGarth

Hi All - Despite having used this headset for 2 years, I am suddenly facing issues whenever I try to use my headphones (Sony WH-1004XM) with zoom. When I try to talk, I hear a 3 note chime and then I can't hear anyone else on the call, although they can hear me. The speaker also makes a noise like it's been changed, although when I check the settings, it has not.  I have tried many steps to fix this including musician mode, disable exclusive sounds in windows, and manipulating all the available sound settings in Zoom. Has anyone run into this issue?

Asking assistance, I am using Huawei Matepad 12X 2026 and I installed the Zoom from Zoom website and Gbox / App Gallery.The issue is when I initiate a meeting or join a meeting, it always say "Allow the app Zoom to access the USB device", A tick box says "Use by default for this USB device.". Actions are Cancel and OK only.It always popup 5-10 sec. I dont have any device connected. I reached out to HUAWEI for support and was advice to report it Zoom as they are investigating it on their end too. Unfortunately the zoom chatbot wont allow me to contact agent, but encouraging me to use the online resources, yet it mentioned that information is not available anywhere else. So really what to do?

Up until a few  months ago my external speakers worked fine on Zoom meetings. Now only my laptop speakers work with Zoom. At first I thought it was an issue with the connection with my particular speakers so I checked with other speakers and have the same issue. Both sets of speakers enter on non-Zoom activities so it appears this is a software issue with Zoom.

I sign in using my gmail account however in my account -> Settings-> Main & Calendar: it s showing an old email I no longer have access too. This prevents any invites I get in gmail from showing up within Zoom. I have tried removing/updating this within Zoom but it keeps returning. Any ideas?