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New Member
July 14, 2026
Solved

How to record

  • July 14, 2026
  • 5 replies
  • 242 views

I just hosted a meeting in zoom in hopes that it would automatically record the session. Can someone please tell me how to start a meeting (I will be doing a mock role play interview) and need to record and send the link for an assignment. I thought I recorded 11 mins but I guess I didn’t as I cannot locate it anywhere in my recordings, it says empty. I have a MAC if that matters.

Best answer by Don.z

Hello, ​@Gabrielle Carlon! Happy to welcome you to the Zoom community!

It sounds like the meeting may not have actually been recorded. Zoom does not automatically start a recording just because you are the host or because you scheduled and started the meeting. You have to manually start it during the session.

For your mock role-play interview, I would suggest doing a quick test run first so you know exactly where the file goes.

  • Start your Zoom meeting as the host. Once you are in the meeting:
  • Look at the meeting controls at the bottom of the screen.
  • Click Record. If you do not see it, click More (…) and choose Record.
  • Make sure you select "Record to this Computer" if Zoom gives you that option.
  • When you are finished, click Stop Recording or simply end the meeting.
  • Wait after the meeting closes. Zoom needs a little time to convert and save the recording before it appears.

Since you are on a Mac, your recording should usually be saved here:

Finder → Documents → Zoom

You can also find the exact location by opening the Zoom desktop app:

Profile picture → Settings/Preferences → Recording → Open

Look for a folder with the date and time of your meeting. Inside, you may see files like:

  • zoom_0.mp4 for the video recording
  • audio_only.m4a for audio
  • chat.txt if chat was saved

If your Zoom recordings page says it is empty, that usually means nothing was saved to your Zoom account. 

You may also enable the automatic recording by following the steps in this article.

5 replies

Don.zAnswer
Community Manager
July 14, 2026

Hello, ​@Gabrielle Carlon! Happy to welcome you to the Zoom community!

It sounds like the meeting may not have actually been recorded. Zoom does not automatically start a recording just because you are the host or because you scheduled and started the meeting. You have to manually start it during the session.

For your mock role-play interview, I would suggest doing a quick test run first so you know exactly where the file goes.

  • Start your Zoom meeting as the host. Once you are in the meeting:
  • Look at the meeting controls at the bottom of the screen.
  • Click Record. If you do not see it, click More (…) and choose Record.
  • Make sure you select "Record to this Computer" if Zoom gives you that option.
  • When you are finished, click Stop Recording or simply end the meeting.
  • Wait after the meeting closes. Zoom needs a little time to convert and save the recording before it appears.

Since you are on a Mac, your recording should usually be saved here:

Finder → Documents → Zoom

You can also find the exact location by opening the Zoom desktop app:

Profile picture → Settings/Preferences → Recording → Open

Look for a folder with the date and time of your meeting. Inside, you may see files like:

  • zoom_0.mp4 for the video recording
  • audio_only.m4a for audio
  • chat.txt if chat was saved

If your Zoom recordings page says it is empty, that usually means nothing was saved to your Zoom account. 

You may also enable the automatic recording by following the steps in this article.

Community Manager
August 4, 2026

Hello, ​@Gabrielle Carlon! I wanted to let you know that I’m marking my response as the best answer, as it appears to address your question. If you have any follow-up questions or need further clarification, feel free to reach out; we’re happy to help!

New Member
July 19, 2026

But what if you don’t see the record button anywhere on the screen, even on More  button?

Community Manager
July 21, 2026

Hi, ​@Abdiladif Mohamed! Welcome to the Zoom Community!

If you’re looking for the record button during a meeting, please first confirm that recording is enabled for your account.

To check:

  • Sign in to the Zoom web portal.
  • Go to Settings.
  • Open the Recording (or Recording & Transcript) tab.
  • Make sure the relevant recording option is enabled (such as Local Recording or Cloud Recording, depending on what you’re trying to use).

If you see a recording option but it’s grayed out or unavailable, it may be locked at the group or account level. In that case, you’ll need to contact your Zoom administrator to enable it.

Also, make sure you’re hosting the meeting from the Zoom desktop app, as the record option may not be available in the web client.

Hope this helps!

Community Manager
July 27, 2026

Hello ​@Gabrielle Carlon! Just checking in to see if you’ve had a chance to review the response to your concern. I wanted to follow up since we haven’t heard back yet on whether the solution worked for you.

If the response resolved your issue, please consider marking it as the best answer so others with the same question can benefit as well. If you still have questions or need further clarification, feel free to let us know, we'd be happy to help further.