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We are having issues with trying to record to the cloud. We have turned on the settings to record to the cloud and get the transcript. The steps have been followed when the record button has been pressed but the recording is not showing up after. Is there something else going on we haven't done that could get the recording to show up along with the transcript?

Does anyone have a similar problem, what should I do?😭 Every now and then, when I connect to a conference without a specified start time, I am not visible in the waiting room (and if at that moment I create my own conference, no one is visible in the waiting room). Everything is fine with my device (connecting from another device also does not work), the Internet is great, the application is updated to the latest version (and I also tried deleting it and downloading it again), Windows, BIOS, drivers, etc. are also updated to the latest version. I even created a second account - nothing helps in instantly resolving the situation. The support service does not help me at all, they write monotonous advice and nothing helps!😡

I just created Zoom account today.  Where can I find the Zoom password for my account?  The password I can tell others to use when joining my Zoom meeting.  I don't see it in my Zoom Profile.

I recently got a new laptop (Acer with Windows 11 Home) and when I am in Zoom for guitar lessons, I can hear voice clearly, but the guitar playing is muted/cannot be heard.  Some other participants can hear the guitar, others like me cannot.  I have tried all the recommended settings including setting the audio for musicians, but no success.  My old laptop, also an Acer with Wondows 11 Home, has no trouble hearing both voice & guitar in the same meetings.

I just hosted a large meeting with registration with external participants. 10% of the participants had issues joining. When clicking the link in the registration email, a white screen showed and meeting was not loading. he particpants could not join. what is the reason for this and how can this be resolved? Anyone facing similar issues?

Hello, we need custom questions to be added within the normal registration form in a particular order. At the moment they fall at the bottom of the form which breaks the logical flow of questions.Any chance we can add this feature please? I know custom forms can be built but other vendors like ON24 offers this off the shelf and we are used to it. Thank you!

zoomミーティング中、延長したときクラウドへ録画していると整理したと通知が来て、ミーティングが停止される。回避方法はあるか

If I am offering a yoga class same time Monday-Friday how do I set up the meeting for a 3rd party to send the link to the students? Do I set up each day separately or reoccurring? Thank you!

自分のアカウントで入ると画面共有できない。クライアントのアカウントで入ると画面共有ができる。同じように設定しているのに、突然自分のアカウントだけ画面共有ができなくなった原因はわかりますか？  

Hi everyone,I’m currently experiencing an issue in Zoom where webinar polls do not show after joining. After restarting a few times, the poll may appear but cannot be launched, and sometimes it shows as blank or white when launched.Has anyone encountered this recently or found a solution? I would really appreciate any guidance. Thank you.

Ho bisogno di aiuto, la mia scuola di formazione il 13 Febbraio ha avviato una riunione durata dalle 8e30 ale 13 in cui ad un certo punto mi hanno fatto host, ho avviato la registrazione e al termina quanho ho salvato mi è uscito che appena il file sarebbe stato pronto mi sarebbe arrivata la mail. il problema è che questa mail non è mai arrivata e che contattando l’assistenza e avevo un account base dovrebbe salvare nel computer perchè non posso accedere al workplace di zoom, ma nei miei documenti e nella cartella zoom non c’è. QUALCUNO PUO’ AIUTARMI? è una registrazione molto importante!

Whenever I open the Zoom app, it is not signed in. I then click on "youve previously signed in as ***********", which opens a browser window. I sign in.  It then pops another Chrome window. Zoom never signs in. This loop is inescapable. Help? 

Hello,I am currently experiencing issues related to transcription during Zoom meetings and would like to ensure that no transcription or recording takes place at any time.While I have already disabled cloud recording on my account, I am concerned that participants joining the meeting may still have the ability to record or transcribe sessions independently. Since attendees can join without being tied to a centralized account, I do not have direct control over their individual settings.Could you please advise on how to fully disable transcription features for all participants in a Zoom meeting? Additionally, I would like to understand what measures can be implemented to ensure that no attendee is able to record or transcribe the session, regardless of their personal settings.Thank you for your assistance.Kind regards,

We have Teams Meeting rooms from several vendors and they’re all having this issue.  The join buttons shows fine, the complete Meeting URL with Meeting ID and Passcode shows in the room’s Outlook calendar invite, but the room device gets the “Incorrect or Incomplete Meeting Details Please provide the correct Meeting ID and Passcode” error when trying to join.  I can “Join with an ID” successfully.  I have an endpoint home to eliminate our network and it does it there as well.  I’ve gone round and round with our sys admins to make sure mimecast isn’t rewriting the URLs but, like I said, it is not being re-written.  Also, webex works.  I have tried various different ways of creating the invite, from the Zoom Workplace to the Outlook Plug in and I even tried manually typing in the Meeting URL, Meeting ID, and Passcode from one invite to another but it still doesn’t work.  I see several others on the internet with similar issues, but no resolution.  Any ideas?

I have a free Zoom account and just purchased a Zoom Phone plan. I've been searching help articles but literally can't figure out how to make a phone call using Zoom Phone. Maybe I don't have a full understanding of what this feature allows you to do but my goal was to be able to setup a conference call with team members then make an outbound prospecting call and have my team members listen in. I believe I have everything setup. Is there supposed to be a phone icon somewhere? I read in one article that there should be a "phone" menu at the top of the Zoom meeting window but I do not have it. HELP PLEASE!!!!

There have been many things said on this subject and it apparently has been going on for several years.  I have tried every fix I have been able to find, followed all the instructions given and still there is a problem.  I used to play Youtube music while I was waiting on people to join my meeting.  About 2 months ago, all of a sudden, the music became garbled and choppy.  My zoom settings had not changed.  Same computer.  There is either a problem with Zoom or Windows 11. I have tried every single fix and NONE of the them alleviate the problem.

Hello Support community team; I escalated ticket #TS2221540. But this ticket is only Trouble shooting. From Support agent, my request should ask to this community.Because this is ZVA’s development or make call center by using ZVA’s voice agent. I think the following 5 step's Scenario.(Now Widget menu is Blank) 1. Customer call test help desk#(050-xxxx-xxxx).2.If customer wants to Japanese, Push 1.If customer wants to in English , Push 2.3.Hearing customer situation.4.If need, ZVA's Voice agent ask to customer for catch up detail.5.If ZVA's agent understands, he or she suggests accurate solution.6.If above's suggestion's does not fixed, Voice agent ask to customer name and mobile number.7.Can we receive from step 3 to 6 conversation's story by e-mail?8. Form improvement of speech accuracy, I'd like to manage knowledge base, add too, and Intent function.(But I'm not sure their steps)

Hello. For several years I have benn using the advanced Share function "Powerpoint as Bakground" that you can find when you open "Share" and then choose the "Advanced" tab, but in the latest versions of Zoom this function is not working, it is greyed out, and there is a yellow warning sign (see the attached picture). The function is very useful if you want to start a meeting with a welcome text. When you use this function, it is very easy to use the meeting functions while sharing, because Zoom directly shares the Powerpoint-file, you don't have to open a new window to share. If Zoom has discontinued using this function, it would have been nice to be told, or that Zoom just removed the function. Anyone who have had the same challenge and found a solution?

I'm having trouble getting the above webhook. Another of my pro personal accounts has requested DLP to be enabled and it's showing up in the Account Management interface.I've also enabled webhooks in the features, scope configuration. What should I do to get this hook?

I have regular all-day staff meetings on Zoom and for much of those 6-8 hour meetings, I do not need to be listening to the meeting but I need to stay connected. This makes it impossible for me to do other work involving listening to audio from my browser in other apps, reviewing videos, and being able to generally use my computer while staying connected to the Zoom meeting but muting the meeting. I am not asking how to mute my own microphone. I need to mute everyone else talking when I don’t need to be listening. There doesn’t seem to be a button for this and either I just don’t know how to do it, or it doesn’t exist as a feature and it absolutely should. How do I do this? 

Hi,I have just bought the upgrade to do real time translation but I have no idea how to turn it on so I can use with my meetings to another country. Any help would be appreciated!

Please help me enhance the video clarity of my webinars and meetings in the background. What's the maximum level it can be adjusted to? My lience is: Zoom Webinars- 500 attendeesMy Plan is: Zoom Workplace Business Plus

I have signed up for this Remote Home Services - Information talked to starting your own business.  Wanting to make sure this isn't some phishing attempt. Any help you could provide, would be greatly, GREATLY appreciated! See below.  https://us06web.zoom.us/meeting/register/q2Jhd_YlQq2yn0DMXkQ7Fw#/registration  

Our Zoom Room Controller app no longer has the room controls available in a webinar.  We have done everything - updated the iPad, updated the controller app, had IT professionals look at our Zoom Room system, had AV professional check everything in the Zoom Room. We have conducted several test webinars even using a different device - iPhone with the Zoom Room Controller app.  The room controls are simply not there anymore!  We also tried adding the Zoom Room by name as a panelist (should not have to do this; should be able to set up a webinar, start the webinar, then join it using the Controller app).  That did not work either.  I have our account rep looking into our licensing; he said that we don't need an additional webinar license for the Room itself.  We have a Zoom webinar license for our Pro account.  As far as I know, we never had a webinar license for the Zoom Room though we did make a recent change to

hello,the new transcriber efficiently shows the live hebrew transcript of zoom meetings, but when coming to the saved notes, it somehow ignores all the saved data and shows the “original” transcript in different languages which are not hebrew.seems like a bug- it sould be possible to see the original transcription effectively. please fix it!