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W
Newcomer
Wendy Winterburn
Newcomer
April 29, 2026
Solved

Zoom cloud transcript

  • April 29, 2026
  • 2 replies
  • 37 views

We are having issues with trying to record to the cloud. We have turned on the settings to record to the cloud and get the transcript. The steps have been followed when the record button has been pressed but the recording is not showing up after. Is there something else going on we haven't done that could get the recording to show up along with the transcript?

Best answer by lancetlc

Hey ​@Wendy Winterburn 

Thank you for posting your question.

Recommended Next Steps

  1. Verify that you were the host and that Cloud Recording was selected.
  2. Check Settings → Recording → Cloud Recording to ensure Create audio transcript is enabled.
  3. Confirm the meeting was properly ended and wait up to 24 hours.
  4. Review Recording Management for storage limits or deletion policies.
  5. If still missing, contact your Zoom admin or Support with the meeting ID and date for further investigation.

2 replies

L
Employee
lancetlcAnswer
Employee
April 30, 2026

Hey ​@Wendy Winterburn 

Thank you for posting your question.

Recommended Next Steps

  1. Verify that you were the host and that Cloud Recording was selected.
  2. Check Settings → Recording → Cloud Recording to ensure Create audio transcript is enabled.
  3. Confirm the meeting was properly ended and wait up to 24 hours.
  4. Review Recording Management for storage limits or deletion policies.
  5. If still missing, contact your Zoom admin or Support with the meeting ID and date for further investigation.
MGSR
Community Manager
MGSR
Community Manager
May 14, 2026

Hello ​@Wendy Winterburn,

It’s been a while since we last heard from you, so I’ve gone ahead and marked ​@lancetlc’s response as the best answer, as it appears to address your question.

If you still need help or have any follow-up questions, feel free to reply anytime; we’re here to help!

 

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