external participants cannot join meeting with registration option

Hello ​@marjolijn,

Some external participants may experience issues joining a Zoom meeting with registration, such as seeing a white screen or the meeting not loading when clicking the registration email link. This can happen if the registration link is not working properly, displays an error, or the registration page fails to load or confirm.

To resolve this:

• Try resending the registration link to affected participants.
• Export your registration list to verify participant status and ensure they are properly registered.
• Ask participants to try a different browser or clear their browser cache if the issue persists.

These steps often resolve registration-related joining issues for external participants