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I have only 1 whiteboard showing in my whiteboard tab, the trash is empty as well. So I am definitely not beyond the 3 editable whiteboard limit. Still the whiteboard won't load beyond 50%. I have been trying for a week. Weirdly enough, even when I am not the host and someone else is sharing a whiteboard with me, it still won't load. Not even read-only whiteboards. 

Hi,I trying to help a client who uses a pre-created link to invite others to join his meeting every week at an specific time. Apparently, someone else created this link which is being shared with the people that is supposed to joining and every time for the past 4 weeks, the people is not allowed to get in and receives this message: “the host has another meeting in progress” or “waiting for the host to start the meeting”What the reason for the error could be? Please help.Thanks. 

We meet on a construction site where multiple participants attend via one device (one participant sign-in). We need to produce a record of attendance where each individual signs off (enters their id as acknowledgement of attendance) and the integrations we have trialed in this purpose (docusign, Adobe) are not working out. The AI is not accurately and reliably documenting verbal attendance. Even if we can get each person onto their own device (which is problematic when participants may be physically close together for the meeting) It has to be a simple system tied to the meeting notes, that the safety coordinator can see in one document/place. Is there a solution for this? Some attendees will always be remote.

The Home tab on the App only shows the non recurring meeting schedules under "Today". Under Recurring Meetings it has the list of meetings but their Schedule is not shown and the App does not remind me or ring for an upcoming recurring meeting when I am inactive in the desktop.  I am missing a lot of recurring meetings because the list has the completed recurring meeting also in the list for that specific day. Thanks in Advance.

Before the latest Zoom update a week ago, our organization had “all screens mode” as an option when you click the carrot on the share button on the toolbar. Now it is gone. We are a virtual school district and use it often and need to add it back. Does anyone know how to add it back? Now we have to click the share carrot, share setting and then activate all screens mode. We do not use this mode during the entire Zoom meeting so going in and out of this mode easily is essential.  Thanks for your help!

I just recorded an important zoom meeting with two speakers.  I had my recording settings to speaker view and shared view as separate files and audio files as separate files and am fairly certain I recorded to the cloud.   I have a single gallery view with two speakers that saved to my computer but I do not see in my cloud recordings the master files of the single views, dual audio files etc.  Does it take a while for these to show up or should I be nervous?

Can anyone explain why my screen goes black at random times during some Zoom meetings? The sound stays on for a few minutes & I think the others in the meeting can still see me, but then it goes completely dead and I'm logged out of my computer. I have to re-log into my computer to get back into the meeting. This happens quite randomly - sometimes after only about 10 minutes into the meeting; sometimes 30-40 minutes, sometimes never. I've checked all my computer settings, and it's set not to go to sleep for one hour, so I'm pretty sure it's not the computer settings. I can't find any settings in Zoom that could be causing this.

Hola, ya configuré el idioma a español pero al ingresar a la aplicación me sigue apareciendo todo en ingles.

Cuando estoy en una reunión no puedo compartir el link para que se unan otros participantes

We typically have 5 or fewer people in our weekly meeting.  When an intruder enters and starts bouncing around (using raise hand / lower hand rapidly), we cannot “catch” him because he moves too fast.  In larger meetings, there is a Search Field at the top of the Participants List.  No such Search Field exists in small meetings.  How do small meetings’ Security “catch” an intruder if he can’t be “Searched” (i.e., if he can’t become motionless in the Participants List)?  With more intruders/bombers, this feature should be available to ALL meetings no matter the size. Thank you in advance!

The personal meeting ID has been changed by creating a new company account. You cannot change or deactivate the personal meeting ID because the old account has expired as a pro.Can we change the personal meeting ID of the new account to the old one because the company wants to keep holding meetings with the existing personal meeting ID? It says that there are already users.

Hi everyone,I’ve been using Zoom regularly for meetings and online sessions, and I wanted to share a few observations while also asking for advice from the community.One challenge I often face is keeping participants engaged throughout the meeting. Sometimes people join but stay silent, keep cameras off, or lose focus after a while. I’ve tried a few things like asking direct questions, using polls, and encouraging interaction in chat, but results are still mixed.I understand that maintaining a respectful and professional environment is important, and staying on-topic helps keep discussions productive . So I’m looking for practical ways to make meetings more interactive without overwhelming participants.Here are a few things I’ve tried:Starting with a quick introduction or icebreaker Using screen sharing for visuals Asking short questions during the sessionStill, I feel there’s room for improvement.

I would like to record a meeting. In the recording I don’t want the participants to appear on video, but they should be allowed to have cameras on during the meeting.How can I do that?

I want to run a webinar where I’m sharing my screen and have my thumbnail to the side of the screenshare for attendees. I’ve followed the instructions to have “side by side gallery” and have attendees following host’s view, but all you can see is the screenshare, not the thumbnail. Any idea how I can resolve this?  I’ve seen this info from support but it doesn’t work:“The “Live” View In Zoom Meetings, each attendee has control over their own display configuration; the Host can affect that to some extent, but ultimately the Attendee has control. You can advise your attendees to change the settings in the upper right View menu, with the side-by-side option being most often used to make the full presentation unobscured.  In Webinars, the Host has full control over the attendees’ view – though panelists (everyone “on stage,” so to speak) still have control of their own view. As the Host, go to the Panelists window down to the …

Hi everyone,I am attempting to extract meeting data via API for my entire organization (including start/end times, participant lists, and transcripts).However, I’ve run into a blocker: the scopes mentioned in the official documentation are not appearing as options in my App Marketplace dashboard. I am specifically looking for administrative scopes to access: Meeting Events: Scheduled and actual start/end dates/times. Participant Data: Lists of who joined each session. Content: Full meeting transcriptions. I am using a Server-to-Server OAuth app. Could someone clarify why these required scopes might be missing from my configuration panel? Are there specific account-level permissions or 'Add-ons' required to enable these scopes for API extraction?"

Hi, new to this group, hope someone can help. I record a weekly meditation via Zoom (latest version), and usually incorporate music as part of that. Having some problems though - the audience can hear me OK, but a) when i played from the music from my laptop, no sound went to the audience, and b) when I played it from my phone, the music was very muffled.I have made sure that 'original sound for musicians' is enabled, and I've also gone back to 'noise removal (default)' and selected 'low'. That last option worked ok on my old HP surface pro device . Neither of these options is giving me good sound quality on my new device.

Hi everyone,I’ve been using Zoom regularly for remote meetings and team collaboration, and I wanted to share a few simple ideas that have helped improve engagement during our sessions. I’d also love to hear what’s working for others.One challenge we faced was keeping participants actively involved, especially during longer meetings. To improve this, we started using small interactive elements like quick polls, short Q&A breaks, and encouraging participants to turn on their cameras when possible. This made the sessions feel more personal and less like one-way communication.Another thing that helped was structuring meetings better. Instead of long discussions, we break the meeting into smaller segments with clear goals. This keeps everyone focused and reduces fatigue.We also experimented with assigning small roles (like note-taker or timekeeper), which surprisingly increased participation because everyone felt more involved.Lastly, adding a quick

I just hosted a meeting and recorded it to Zoom Cloud.  At the end of the meeting I clicked leave meeting like everyone else and that was it.  I thought that was where/when I would name etc my recording.  But my recording is nowhere to be found.   What did I do wrong and can I find it ?

Hi everyone,I’ve been using Zoom regularly for meetings, classes, and team discussions, and one thing I’ve noticed is that keeping participants engaged can sometimes be a real challenge—especially in longer sessions.I wanted to start a discussion and also share a few simple strategies that have worked well for me:Use short interactive segments: Breaking meetings into smaller parts (discussion, polls, Q&A) keeps energy levels up. Encourage camera participation (but don’t force it): It helps with connection, but flexibility is important. Leverage Zoom tools: Features like reactions, chat, and breakout rooms can make sessions more dynamic. Keep meetings concise: Shorter, focused meetings tend to be more productive and less tiring. Assign roles: Having a moderator or note-taker helps keep things organized.I’d love to hear fro

Borre mas de la mitad de mis grabaciones, quiero recuparar una sola, y me dice que mi nube esta llena y no la puedo recuperar.  Me urge!!

Does anyone have the international plan in a country other than the US? I have a business partner in the Turks and Caicos that calls not only the US but other islands as well and I am wondering if the ZOOM plan would be advantageous for him.  

Setting up digital signage to display a Wallboard in a Zoom Room  trying to understand how the Digital signage physically gets to the Zoom room , do you need to assign a physical device to the room with a Mac address ? or a Zoom room controller, What if you are using a monitor and a micro PC i.e. “Nuc”

Hi,I am using ZOOM version 6.2.2(2028) (minimum version required by my institution) and I cannot click with the mouse in any way when sharing my screen. This is very distruptive when doing presentation and working with others. I am using Linux Mint 21.2, and I have also tried last zoom version (6.2.3

I’m using wired headphones connected to my HP laptop using Windows 11 Pro.When I play music or other media, the volume is perfectly fine and at a normal level. However, when I join a Zoom meeting, the audio becomes noticeably very low.I’ve already checked and confirmed that the volume is set high both in Windows 11 and within Zoom’s audio settings, but the issue still persists.Does anyone have a fix to this?

Once I schedule a meeting on someone's behalf, I cannot change the meeting.  I cannot see it in my meetings list. The meeting appears in their meetings list (with them as Host) but I cannot see it anywhere.  I would like to be able to make changes to the meeting.We are not sharing calendars (O365, etc) because the privilege seems to grant FULL access to the others' calendar.  Maybe there is a way to share only Zoom Meetings schedules with others?But I thought I should still be able to see those meetings in the Zoom web page.  I'm looking under "Personal > Meetings".  Maybe I should be looking in another place?My Zoom App is Windows 6.0.11.