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경
New Member
경기도의정부교육지원청
New Member
March 23, 2026
Question

Change to a specific private meeting ID

  • March 23, 2026
  • 3 replies
  • 13 views

The personal meeting ID has been changed by creating a new company account. You cannot change or deactivate the personal meeting ID because the old account has expired as a pro.

Can we change the personal meeting ID of the new account to the old one because the company wants to keep holding meetings with the existing personal meeting ID? It says that there are already users.

    3 replies

    MGSR
    Community Manager
    MGSR
    Community Manager
    March 23, 2026

    Hello ​@경기도의정부교육지원청,

    Welcome to the Zoom Community! We’re glad to have you here!

    ​​​​​​​You cannot assign the old Personal Meeting ID (PMI) to your new account if you see the error "PMI already in use." This means the PMI is still linked to the expired (old) account. PMIs cannot be reassigned between accounts unless the original account is active and releases the PMI. Even with a Pro subscription on the new account, the PMI must first be freed from the old account before it can be reused

      ExpertswhoJohn
      Community Super Champion | Customer
      ExpertswhoJohn
      Community Super Champion | Customer
      March 24, 2026

      Hi ​@경기도의정부교육지원청 

      If the Personal Meeting ID is used on another account, you can not take contorl of it. Unless you can connect to the old account and change that first. 
      You could try transferign the email account of the old user to the new account.
      Otherwise it is stuck and I have no information from Zoom on how long it will stay allocated, but it may becoome avialable after a time

      Please like and mark as the solution if this helps

      All the best

       

      John Drinkwater

      Zoom Community Super Champion.

      Zoom Developer Champion

      Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

       

      Farah William
      Explorer
      Farah William
      Explorer
      March 24, 2026

      Hi,

      Unfortunately, you won’t be able to reuse or transfer the old Personal Meeting ID (PMI) to your new account once the previous Pro account has expired or been deactivated. Each Zoom account has its own unique PMI, and if the system says “there are already users,” it means that ID is still reserved in Zoom’s backend and cannot be reassigned.

      Even if you’ve created a new company account, PMIs are not transferable between accounts, especially if the original account is no longer active or accessible.

      What you can do instead:

      • Continue using the new account’s PMI and share it with your team/clients going forward
      • Set up a recurring meeting with a fixed meeting ID as an alternative to maintain consistency
      • Update your meeting links in emails, calendars, or websites to avoid confusion

      If keeping the same meeting ID is critical for your organization, your best option would be to contact Zoom Support directly and explain your situation—they can confirm whether anything is possible, but in most cases, it isn’t transferable.

      Hope this helps!

       

       

       

       

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