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My firm would like to start using SMS.  Our goal is to reach out to clients or have clients reach out to us.  We are not looking to use it for Marketing purposes or use it for Blast type announcements.  I am reading things related to Campaigns and it’s confusing me a bit.  It appears that Campaigns are more for marketing than for communications.  Is it possible to use SMS and not setup campaigns?  Has anyone used SMS the way I described.  Any insight would be appreciated. Thanks,Ed Murphy

Hi there! Is anyone experiencing microcuts with the zoom app?I see in the main interface that suddenly it all turns off and on in 1 or 2 secs, and when I am in a video conference it freezes for a few seconds every now and then…I have tried using zoom in the web and it works, so it is a bug in the app. I have installed the latest version, updated my drivers, checking all options in the camera and audio. Also some colleagues are experiencing the same issues.

When the host disables "Allow Participants to Raise Hand" in a Zoom Webinar, all existing raised hands are cleared from the queue.We request that existing raised hands remain visible and retain their position in the queue, while preventing new participants from raising their hands.This functionality is needed for public meetings, where the City Clerk closes public comment for an agenda item but must still recognize speakers who raised their hands before the comment period ended. The current behavior requires staff to take screenshots of the queue before disabling hand raises, creating unnecessary administrative burden and increasing the risk of errors.

I cannot add/change my virtual background because Zoom crashes when the open file dialog box appears. The cursor will spin for a minute, then zoom will crash. Any troubleshooting ideas would be welcome. I have already uninstalled using the clean uninstaller tool, and then reinstalled. The problem persists and occurs on Zoom only. The dialog appears, the cursor changes to the "waiting cursor",  you cannot interact with the screen, then it crashes. It's not intermittent - it's every single time. I was able to add a background on my phone but it didnt transfer over to my pc.

I recently attended an online conference that used Zoom meetings.  I received a notification every time someone reacted with an emoji to an original post.  This happened a lot (over 60 chat messages during one 20 minute paper, of which probably only 10 were original posts and the rest messages that so-and-so had reacted to a post.) Several people asked the host to stop this, and the host said we should used the latest version of Zoom, and log out and restart. This stopped the notification messages for everyone but me, apparently. I was already using the latest version of the Zoom Workplace app on my iPhone 13. However, I deleted and reinstalled the app, cleared all web history and cookies for good measure, but the notifications kept coming. I have shut off notifications in the app. What else can I do, except wait and watch the recordings? 

I would like to upgrade my account for only 1 occasion; a celebration of life (death of a mother).I do not want to buy a 12 month upgrade Is there an optionI need 2 hours zoom time

Can any help

Hi Zoom Community! We're exploring new ways to use AI to make whiteboarding feel more seamless during live meetings.We're looking to speak with facilitators, workshop leaders, project managers, educators, and anyone who regularly runs collaborative sessions on Whiteboard. One area we're actively working on is helping teams capture and organize ideas as conversations happen. Instead of stopping to take notes, sort sticky notes, or structure discussions, we're investigating how AI can help facilitate those activities in real time. We'd love to learn:How you run brainstorming, planning, retrospectives, or workshops today What information you wish Whiteboard captured automatically Where you spend the most time facilitating or organizing content How AI could make your sessions more effective without getting in the wayIf you're interested in sharing feedback or participating in early research, we'd love to hear from you. Your input will help shape the future of Zoom Whiteboard!Book a session

Hi, last week I used Zoom Pro account (for 100 participants) and I could create small group chat with a few participants in my meeting. Then my Zoom Pro account expires and I joined a team (organization), now I can host meeting with 300 participants. But I could no longer create small group chat in my meeting anymore. Now the chat windows doesn’t have the button to “create new chat”, instead I could only chat in the same windows like the old Zoom (2 years ago).Does anyone face the same problem?

Hi, I just noticed that if I share my screen, the person who views it, see the colours slightly shifted, kind of desaturated, with less contrast. I am on OS X 13.1. I would like to subscribe to a paid plan but I would like to solve this issue before. Can someone please help? Thanks.

Hola. Estoy buscando una licencia de meetings para 3000 usuarios. Si alguien puede arrendarmela o alquilarla por un dia. Estare agradecido.

Is there a way to default the menu for all those attending a meeting so that Q&A is visible and not hidden in “more”. We use it for less formal info sessions, but it’s been annoying to use as non zoom natives don’t know to look in the more menu, and end up defaulting to chat. Am I missing the option?

If we dont have Zoom CRC license with us and want to connect Zoom call from our Cisco Room kit plus device. is it possible? 

The Zoom AI Companion is using incorrect pronouns in the meeting summary. Please update the logic used for determining pronouns to either use the pronouns provided by the user within their Zoom account and/or always use gender neutral pronouns.

I'm suddenly getting emails notifying me of lots of my recurring meetings being auto deleted.  I have to go in and recover them manually.  this has never happened before and I didn't do anything.  it's happening while I'm logged out of zoom.  I've changed my password in case it's being hacked but it's still happening.  Any ideas? TIA

Looking for the admin option to turn off that controls the Display Name.  We have people changing their display names and I'd like to block that access off. Any ideas? Joe

Others say they can’t hear me but I hear them fine. New iPad. I have to get my mouth really close to the microphone for them to hear me. 

Hi everyone,I am organizing an online meeting for 140 participants and need some expert advice on the best workflow, as I’ve encountered several limitations during my dry runs.Our Setup: License: Zoom Workplace Pro (considering an upgrade to Large Meeting if necessary). Requirements: A main plenary session followed by 4 breakout rooms. Accessibility: We have professional Sign Language interpreters who need to be visible alongside the speakers in both the plenary and all 4 breakout rooms. Language is English, participants come from over Europe. The Challenges: Spotlighting: I cannot seem to spotlight both the speaker and the interpreter simultaneously within the breakout rooms. Participants struggle to see both. Recording: Breakout rooms are not automatically recording to the cloud, and local recording requires manual action from participants. As for exporting the chat. Closed Captioning: AI-based live transcription doesn't seem to carry over or function within the breakout room

I need meetings that require registration (so we can track who attends the meetings) BUT users always need reminding and we don't want to have to manually send out reminder emails (from the Meetings -> Meeting Name -> Registration -> View -> Resend Confirmation Email). Can we use a generic link that is good for everyone? OR can we configure Zoom to automatically send everyone their links a few minutes before the meeting start? This is a bit of a nightmare for us adminstration-wise.

I would like seek any possible way to look for the missing part of the recording. The internet was not really stable. There was a 6 hour session and needed to be recorded. However, there were only 4.5 hours videos. I did not realize that the recording stopped for the last one hour.....I recorded to the local computer...... I am desperate to find the solution to get back the last hour video. Is there any way I could do? It is very important lecture for the exam... @RecordingIssues 

Hello,I am experiencing a reproducible issue with the Zoom desktop client on Linux.Environment: OS: Kubuntu 24.04 Desktop: KDE Plasma Session type: X11 Zoom client: 7.0.5 (3034) Package type: official .deb, not Snap Install path: /opt/zoom GPU: Intel integrated graphics + NVIDIA GeForce RTX 4050 Laptop GPU xdg-desktop-portal: installed, KDE and GTK portals detected Problem:When I try to download files from Zoom chat in the desktop client, the download always fails. Zoom opens the file save dialog, I choose a destination such as ~/Downloads, /tmp, or another folder, but Zoom immediately shows Failed.The same files can be downloaded successfully from the Zoom web version. File previews inside the desktop client also work, so the file is accessible and the network side seems to be fine. The problem appears to be specific to saving/downloading files from the Linux desktop client.What I tested: Verified write permissions: touch ~/Downloads/test.txt && rm ~/Downloads/te

I am having problem in having two meeting at the same time in zoom where i have purchased 1000 participants package. How should I make two meeting at the same time using this 1000 participants. package 

As the title says, the remaining meeting time is obscured by an overlay of top right window icons as seen below:Remaining meeting time overlaid by top right window icons 

I’ve noticed since the beginning of this week that Zoom stopped sending me notifications when my recordings are ready. I already checked my Zoom portal and confirmed the setting is turned on. Our company Exchange server isn't receiving these emails either. Any idea what might be causing this?

Hello Zoom Support Team,I am experiencing a persistent issue on my Windows laptop and would appreciate your help.Since I bought my device (HP OmniBook 7 Laptop 17-dc0xxx, Windows 11), two host/co‑host controls are completely missing in every meeting:- The option to *lower a participant’s raised hand* does not appear at all.- The option to *Ask to unmute* for muted participants is also missing.These options are simply not there — they do not show up in the participant list or anywhere else.When I join the same meetings from my Samsung phone, everything works normally. The problem exists *only* on my laptop.My current Zoom version on Windows is: *Zoom Workplace 7.0.2 (34412)*.To troubleshoot, I have already done the following:- Uninstalled Zoom from the Microsoft Store and reinstalled it.- Uninstalled Zoom and reinstalled it directly from the Zoom website.- Restarted my laptop.Unfortunately, none of these steps resolved the issue.Could you please advise what might be causing these two co