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Can someone explain to me why on Tue this week when I added Panelists to my Webinar they all received Zoom email notifications of their specific link to enter webinar for practice session, yet on Wed when I added them to another webinar they checked box was not visible and the comments about sending email to Panelists was no longer visible.  Therefore the 2nd webinar, no-one received the Zoom email giving them access to the webinar early to practice?  

i am now unable to login into my personal and work email because I accidentally put the educator status and pressed all the age buttons hastily. i need to use zoom for this email because it is connected to my emails for college. please help. i am unable to submit a support ticket and contact because i need to login which i cannot. i made this account with a different email, but the email that I need support on is different. please help 

When setting up all my meeting, I turn on automatically recording to my computer.  In the the last 5 (or more) sessions, the automatic recording has not worked.  If I remember, I can turn it on during the live session, but would really like not to have to remember when I am live.  Please advise.

How do you download one or multiple AI generated Meeting Summaries and/or transcripts to your PC? i.e. If I want to archive all of my meetiing notes on Confluence, and later create a summary of all Meetings w John Doe, I need them all in one folder together.   How do I download the docs?

Has anyone been able to actually reach a human for support? The virtual agent gave me a ‘supervisor’ which sounds like a fake title given out and then that person gave me an email that bounces back email. I can see why they are loosing customers.

I’m interested in the realistic avatars option for zoom meetings but there is literally zero demos of this online.  https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059415I’m unable to test it myself with my current hardware not meeting the minimum requirement but they also don’t list the type zoom account needed to support it.  does anyone know what account level is required?

When I try to install current version of Zoom I get the attached two errors: 1st error 

I decided to give it a try this afternoon, the new Zoom Meeting Transcript option, to try and capture more of the feeling of the meeting rather than just my own take on it.  My intent had been to have the transcript and compare it with some of the things that I had typed for the Therapeutic Counselling session.  I have reviewed it as a single entity but then looked for how to download this transcript, in case I needed to put on a USB flash drive for Court.  This is where things became a little unstuck.I could not find, anywhere I looked, the link, button, ability to download this “Safe” document.  I could save it but only into my Zoom Documents or Notes.  This doesn’t work for the UK GDPR for keeping Client Notes in one place where they can be kept secure.  All documents are saved to a secure USB Flash Drive and then locked away in a safe.  I can not safely say that the documents can be saved as securely on a cloud.I await the community responses.

I would wish to extend my trial period for webinar to have an experience at least with one event. How do i send a request?Chat zoom virtual assistant was not helpful.Thanks in advance

Hi there i need zoom calling in us and Canada for 2 to 5 users 

I’m writing as a paid Zoom customer and long-time power user to report a regression in window management behavior on Windows that is impacting daily use.Recent Zoom desktop versions appear to have removed or obscured global controls related to window priority and “always on top” behavior. As a result, fullscreen meetings intermittently fail to properly assert z-order, causing the Windows taskbar to appear behind or overlay applications even after exiting Zoom fullscreen. This behavior did not occur in earlier versions.Key issues:No discoverable global setting to control “always on top” or meeting window priority In-meeting controls are inconsistent or unavailable depending on window state Fullscreen behavior does not reliably request exclusive fullscreen from the OS Existing documentation no longer matches the current UIThis feels like a regression rather than a feature change. Clear, global window management options

Hello Zoom Community,   I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an organizer). What are my options to get in touch with Tech Support for this request?   Appreciate your help in advance.

HelloSo i was wondering, if there is a online french meeting for kids of the age 10-18 or something.And meaning by that, i mean like where you can learn the language French.if there is would you introduce me to that :)

Could use some help. Lord knows the Zoom bot can’t answer tech questions!It would seem Windows (11 Pro) strips DSCP tags from packets. This results in traffic not getting priority like it should for zoom phone, or zoom video. Are others out there seeing this ? Have you instead, opted to manually set the Zoom Phone port range in the Admin panel? Do you suggest this?App Control using the router is NOT an option. That is a subscription service far beyond budgets (it would cost us an entire FT position to try to pay for that for our sites). Small agency, non-profit.  Would love to hear suggestions as this is driving me nuts. Tried so many things to give these packets priority to then discover through Wire Shark the tags were missing entirely. For some further background - this is a mixture of smaller sites. At the most, one location may have 40 people if everyone was on a call at the same moment (highly unlikely, that’s everyone in the bu

How do I remove the participants' name from the video box? I don't name the person's name to show within the recording. I didn't change any settings online, but this started happening after I downloaded an updated Zoom version several days ago. Thank you.

Running Zoom version Version: 7.0.0 (77593) on MacOS Sonoma. I cannot see things in dark mode but Zoom now defaults to dark mode and setting the mode to light using Settings/General and clicking on the light option does not work.I have verified that I have light setting in both the main zoom desktop and in individual meeting settings and it persists in displaying as Dark mode!How do I get it back to readable/viewable in the comfortable light mode?

According to the instructions provided at https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073537, users assigned the Admin role should be able to create a Wallboard using the "Call Queue Analytics / Real-time" source. But the users I assigned as an Admin do not have this source listed. The only source they can see is “Quality of Service”. (However, the user in the Owner role can do this without any problem.)How do I fix this problem so that users inthe Admin role can create Wallboards with the "Call Queue Analytics / Real-time" source?

I have used Wirecast Virtual Camera as the video for my Zoom meetings for a while now on MACOS Ventura. I am setting up a new MAC Mini Pro running MACOS Sequoia. The camera is working in Wirecast. I start the Wirecast Virtual Camera, but it is not available to select in Zoom. The physical devices show up but not the virtual camera. Suggestions? Is there a privacy setting or permissions I need to grant? Legacy support needed? Any help would be appreciated. 

I work for two companies and need to flip back and forth between zooms, and I can only use the web version of zoom and save to the cloud my recordings.  This is very difficult especially when sharing screens from the web app instead of my desktop workplace.  This is a HUGE failure for me as a user!

I’m new to using Zoom and still trying to understand its basic features. I’ve recently started attending online meetings and noticed that some people record sessions for later use. However, I’m not sure how this recording process works, who is allowed to record, and where the recordings are saved. Can someone explain in a simple way how to record meetings on Zoom and what steps I need to follow as a beginner?

After the update, my annotations don’t show correctly. They only show if I’m on the zoom tab. Before, I could open the tab I was sharing and hit the annotate button. Now that doesn’t work. Also, when I share my screen, I can no longer see my student’s video. This only happened after the update. I have been using Zoom for years, but this will greatly effect the efficiency of my tutoring business. I have to continue to switch tabs to zoom in/out and scroll down the page I want to annotate on because the annotation only shows on the zoom tab. 

Hey everyone,I’ve been attending a lot of long Zoom meetings lately, and honestly, it gets hard to stay fully focused after a while 😅I wanted to ask — what are your best tips to stay productive and engaged during long meetings? Do you use notes, turn on camera, take short breaks, or something else?Also, how do you avoid distractions when working from home during these calls?Would love to hear what actually works for you guys 🙌

Is it possible to schedule more than three sessions on the same day within a recurring session webinar?Is this limitation specific to the Zoom Webinars Plus product? My use case involves scheduling four sessions on the same day within the same event. 

The Avatar tab is completely missing from both my Zoom app (Background & Effects) and my web account settings. Another account on the same free plan has the Avatar feature available.Please help restore this feature to my account. 

After some time I’ve finally decided to try get some traction and attention with Zoom Workplace interface localization with people higher up the ladder at Zoom.But it probably needs you support, to let people at Zoom know how many of you/us are struggling with this problem.👉 Interface localization to many languages either does not exit or is incomplete...If you want to see this change, please like or comment my Linkedin post here:LinkedIn post to Eric Yuan Thank you!