Zoom Phone Address information

Forum|Forum|7 months ago
June 17, 2025
3 replies
0 views

Is there a way to assign a user access to street address information for our physical phones? I don't see anything in Roles. Maybe another way?

Desk phones and devices

Best answer by sparrow

You can duplicate a role, say Phone Super Admin and enable/edit this setting "Personal Emergency Address Access" only for that role while leaving everything else as read only. Assign it to the network admin and see if it works out. Otherwise, Zoom doesn't get to granular with roles and you might have to enable this setting as well "All Other Features" in that role if this doesn't suffice.

sparrow

Community Super Champion | Customer

I'm certainly hoping your asking that users have access to their own phone physical address and not for everyone. Can you clarify what exactly your looking for?

P

Peggy77Author

Newcomer

Our networking Admin would like to confirm addresses are correct. We have a report 'Detect Network Changes' that identifies when a phone is assigned a new IP address. Recently that report identified an IP address for a phone that was in a different location. So, when I refer to him as a user, it's because he doesn't have Zoom Phone Admin access. Looks like the only way to accomplish this is as an Admin?

sparrowAnswer

Community Super Champion | Customer

You can duplicate a role, say Phone Super Admin and enable/edit this setting "Personal Emergency Address Access" only for that role while leaving everything else as read only. Assign it to the network admin and see if it works out. Otherwise, Zoom doesn't get to granular with roles and you might have to enable this setting as well "All Other Features" in that role if this doesn't suffice.

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