since ‎2024-02-08

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In Phone System Management >> Logs >> Recording I am only able to search for calls covering a 30 day span. That means given a legal discovery situation where we needed to recover every call to/from a specific customer we would have to search one mont...
Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console. It presents a very usable list of users with their current presence. I'm having problems with users who has enabled calendar an...
We are using External Contacts as a system speed dial. I manually entered the handful of entries that currently appear in this list. In the Zoom client the list is called "Imported Contacts" which doesn't mean anything to end users. Can this list be ...
The process of using to update a personal voice mail greeting feels unnecessarily cumbersome. Once logged in to the site the user has to remember if they are supposed to update Greeting & Menu: Connect to operator or leave voicemail or are th...
We are successfully delivering voicemail messages to user's via email. When the message is deleted from the email client the message remains in the user's Zoom voice mailbox. Our prior phone system was able to auto-delete the message from the voicema...
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