TCSDIRZCC
Zoom Partner
Zoom Partner
since ‎2024-01-16
‎2025-07-21

User Statistics

  • 14 Posts
  • 0 Solutions
  • 5 Likes given
  • 1 Likes received
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User Activity

ZCX: Queue Callback Questions

2025-07-21 11:39 AM
Can we restrict queue call back so that only specific agents can receive those calls? If so, how?And can we set the outbound caller ID when the system initiates the call back? In my use case, customer would like it based on inbound DNIS for the queue...

ZCX: PWA vs Client

2024-12-23 10:16 AM
Is there a list of parity differences between PWA and Client for ZCX. One major item I have discovered is when using custom variables which are configured to display on inbound notification - works as intended within the Zoom client, however in using...
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