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ZCX: PWA vs Client

TCSDIRZCC
Zoom Partner
Zoom Partner

Is there a list of parity differences between PWA and Client for ZCX.   One major item I have discovered is when using custom variables which are configured to display on inbound notification - works as intended within the Zoom client, however in using Zoom PWA - no variable information will display.   

 

I confirmed that it is being passed as it is displayed in the custom variable section of the engagement tab.

 

Curious on how to resolved this, but even more curious of other functions not available through PWA.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @TCSDIRZCC.

 

I have good news and bad news! The good: There’s a lot of information out there on the differences between Zoom apps by platform. The bad: This information is mostly scattered throughout Zoom’s documentation of various features, typically starting in the Prerequisites section of each document. 

Even an AI generated search isn’t very informative;

https://www.perplexity.ai/search/what-are-the-differences-betwe-GYr0g7EPQSqA1iilNUa9bQ


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!