cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Send to voicemail button on desk phone

Tom
Explorer
Explorer

‎2024-09-23 09:05 AM

We use Poly Edge E450 desk phones with Zoom phone, in addition to softphone. I have a user that is wanting to selectively send an incoming call to his voicemail. However, when he presses the Reject button on the desk phone, it then follows his call handling "when a call is not answered call" instructions which then forwards the call to a call queue. Anyone aware of a way to send the caller to voicemail instead of following call handling? Reject button on desk phone is basically ignore not reject.

0 Likes
0 REPLIES 0