Within our organization, we employ various approval workflows for event space reservations. To initiate an event request, we leverage a robust Service Management Solution equipped with advanced form functionalities and approval processes. It's crucial for users to specify the Workspace Reservation ID in the form to facilitate follow-up by the assigned personnel. Furthermore, in the event of a request denial, we aim to automate the cancellation of the reservation through API integration

When a US based colleague booked a Zoom desk (Workspace Reservation) for our UK office, Zoom displayed the times for the time zone they were currently in, not GMT. There is no indication that it’s doing this. Thus when this colleague booked from LA, the  reservation was actually made for 5pm GMT, and the desk was unavailable as someone else had booked it for 10am GMT. 

Does anyone know if this is a setting where the bookings can be linked to the workspace reservation's time zone or it would be a new feature? 

Thanks

Based on the help articles and searching the tool myself, it appears that workspace reservation is not available on the desktop application itself, is that correct?  Only the web portal and mobile app.  Is this a feature enhancement that is being considered for the future?

Hello,

Q1.I wanted to know if Zoom provides any tool to reserve a whole floor through the Workspace Reservation since some departments at my organization would reserve in the future the entire floor for the Zoom rooms (8 to 10 breakout rooms per floor at my organization). Or is the any solution for this kind of reservation?

Q2. I have noticed in the calendar when reserving a hot desk, the user is allow to reserve with the set of rules that were provided in the settings, but I can turn off the recurrence option for showing when reserving through the app? Furthermore, when reserving a Zoom Room, user is not able to change the day to reserve the room? Please need some guidance. Thank you! 

I am having some issues with how to designate private offices on the floor map for our office. When I click on "Add Workspaces," my only options are to add either a "Desk" or a "Reservation Only Room." A Desk appears on the floor map as a dot, whereas a Reservation Only Room allows me to draw the perimeter of the room on the map--which is how I would prefer to have those offices appear. The problem I am running into is that when a user wishes to create a reservation for one of Reservation Only Rooms, they are being prompted to enter a Meeting Topic and other info, and after they click Reserve, a Zoom meeting appears on their calendar along with login info and a link to enter a Zoom meeting. My intent is to only create a reservation for that room/private office, not a Zoom meeting.

I'm stumped as to whether these private offices within the suite need to be designated simply as "Desks" or if I might be configuring something incorrectly when choosing "Reservation Only Room."

Thank you.

Hello,

It would be nice if we could have some sort of approbation workflow when someone wants to book a resources in Zoom workspace. The workflow should be able to be plugged to third party ticketing management like Zendesk/ServiceNow/etc ... for operational team to review request & approval.