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Why does zoom application always quit while my student share their whiteboard on the screen (iPad 9)

ID546833
Explorer
Explorer

‎2023-05-25 04:44 AM - last edited on ‎2023-07-28 01:58 PM by Community Moderator | Employee

Why does zoom application always quit while my student share their whiteboard on the screen (iPad 9th)?

 

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jrmagno
Zoom Employee
Zoom Employee

‎2024-09-02 01:19 PM

Here are possible reasons

 

 

  • Outdated Zoom App or iOS: Ensure both are updated to the latest versions.
  • Device Performance Issues: Close background apps to free up memory.
  • Screen Sharing Permissions: Check iPad settings to allow screen recording.
  • Insufficient Storage: Clear cache or reinstall the Zoom app to resolve storage or data issues.
  • Virtual Backgrounds/Filters: Disable these to reduce processing load.
  • Network Stability: Ensure a stable and strong Wi-Fi connection.
  • Conflicting Apps: Close any unnecessary or conflicting apps running in the background.

cheers

 

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