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Whiteboard

Anastasia1889
Explorer
Explorer

‎2024-06-28 11:41 AM

When I share the board with other people, they sometimes lose the "add image to the board" button. Why is this happening?

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2 REPLIES 2

FlexLiu
Zoom Employee
Zoom Employee

‎2024-07-02 06:46 PM

Hi, can you confirm if your account have enabled this setting as screenshot below? account management -> account settings -> whiteboard -> other settings -> Allow users to upload files to Whiteboard (zoom.us/account/setting?tab=whiteboard)

FlexLiu_0-1719971148769.png

 

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Anastasia1889
Explorer
Explorer
In response to FlexLiu

‎2024-07-06 03:40 AM

this setting is enabled, but the error still exist 

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