Whiteboard

[Anastasia1889]

When I share the board with other people, they sometimes lose the "add image to the board" button. Why is this happening?

[FlexLiu]

Hi, can you confirm if your account have enabled this setting as screenshot below? account management -> account settings -> whiteboard -> other settings -> Allow users to upload files to Whiteboard (zoom.us/account/setting?tab=whiteboard)

[Anastasia1889]

this setting is enabled, but the error still exist