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Whiteboard "access level" cannot be changed?

gk94122
Newcomer
Newcomer

I am in Zoom > Account Management > Account Settings > (Whiteboard Tab) > scrolled down to the section called "Whiteboard Sharing Defaults"

 

On that page I believe I've turned on every setting to allow maximum access from the world šŸ˜† but I still don't seem to be able to change the "access level" setting below to "Editor"... because what's the point of a collaborative whiteboard if others cannot collaborate on it? šŸ˜„

 

By the way I've already set the "Default Access Level" to "Anyone" but the setting right below that (pictured here) still is grayed out / cannot be clicked on... 

 

Screenshot 2024-04-23 at 5.44.50ā€ÆPM.png

4 REPLIES 4

Hevah
Newcomer
Newcomer

I also have this problem and would like a solution?

Except in my case I cannot even change the default access level to 'anyone'. It says my admin has disabled it, but I am the only user of this paid account.

Same 

kitakata
Newcomer
Newcomer

I also have the same issue, and have been having it for the last 2-3 weeks....