cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Whiteboard "access level" cannot be changed?

gk94122
Newcomer
Newcomer

I am in Zoom > Account Management > Account Settings > (Whiteboard Tab) > scrolled down to the section called "Whiteboard Sharing Defaults"

 

On that page I believe I've turned on every setting to allow maximum access from the world 😆 but I still don't seem to be able to change the "access level" setting below to "Editor"... because what's the point of a collaborative whiteboard if others cannot collaborate on it? 😄

 

By the way I've already set the "Default Access Level" to "Anyone" but the setting right below that (pictured here) still is grayed out / cannot be clicked on... 

 

Screenshot 2024-04-23 at 5.44.50 PM.png

4 REPLIES 4

Hevah
Newcomer
Newcomer

I also have this problem and would like a solution?

Except in my case I cannot even change the default access level to 'anyone'. It says my admin has disabled it, but I am the only user of this paid account.

Same 

kitakata
Newcomer
Newcomer

I also have the same issue, and have been having it for the last 2-3 weeks....