Unable to Load this Whiteboard Error Code:2

[Persephone_2]

I've been unable to view or use the whiteboard feature on the Zoom application. When trying to do so, the application simply states "Unable to Load this Whiteboard Error Code:2". Happens regardless of whether I wish to open it while in a meeting or simply on the app.

Funnily enough, it works on browser (i use chrome specifically).

I've already uninstalled and installed zoom multiple times & have reset my device as well but no luck.

Any ideas?

[CM_23]

Hello.  Have you encountered a solution to this?  I have the same problem as you describe with the desktop Zoom app whiteboard, notes, apps.  

[Persephone_2 · Accepted solution]

Hi! Yes I have.

Turns out I had an application (pluckeye) which blocked access to some content (pictures and the like) so it automatically blocked access to the zoom (application) whiteboard. After deleting it, I got access to whiteboard.

Hope this helps!!

[CM_23]

Many thanks for your response. 

It does help in that it redirects my focus from an poor install of Zoom to a third party app blocking the Whiteboard app, so thank you for your response!