Can anyone help with setting up the Classic Whiteboard permanently?

[tyq]

I needed to set my Whiteboard to the Classic Whiteboard as a permanent feature. 

After the latest update, even after I have read the article, followed all their steps, step-by-step, toggle on and off and saving the setting. It still opens up the new whiteboard, nothing I do on my side, changes the setting.

Anyone knows how to solve this issue?

And is there no way of contacting Zoom customer support for technical issues like this via email?

Thanks in advance! 

[PritiN4]

Facing the same issue.   no solution.  

[MGSR]

Hello there,

I'm sorry for the late response and the inconvenience. 

Kindly update your Zoom App to the newest version 6.1.1 and follow the steps in this article.

If the issue persists, kindly submit a ticket for further assistance.