Whiteboard collaboration not possible

[m_bp]

Hello everyone!

I used to work on a whiteboard with my students and they could write or draw something on it. This has not been possible for some time now. I tried everything, adjusted settings, and made sure students were logged in to ZOOM. Still, that doesn't work. Can someone please help me?

[mpaterno]

Hi @m_bp, 

Apologies for the late reply here. I'd be happy to help you out with set up! It might be easier to diagnose your issue over a call, please feel free to schedule some time with me using this link: https://scheduler.zoom.us/mattpaterno/one-to-one-meeting

Thanks,

Matthew Paterno

Whiteboard Product Team